Fellow Udimi Affiliates
Fellow Udimi Affiliates
Mark Elali
179
47 posts / 19 likes

Hello Guys, This is for Udimi Affiliates...

Currently I have 739 Hardcoded, 3744 Cookied And 3 Active Primes referrals But Customer Return is almost below 0.01% ! That doesn't look right! Anyone noticed this ? Anyone did some looking into it ? can CR be really that low ? or there is a glitch or an issue somewhere ?


Cheers

Mark
Posted 2 Sep 2021 at 05:16
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Uncle Dimitry
0
707 posts / 565 likes

Hi Mark, I believe there is an option to contact your hardcoded affiliates. Maybe try to ask them directly?

Best regards, Uncle Dimitry.
Posted 2 Sep 2021 at 14:49
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Mark Elali
179
47 posts / 19 likes

Hey Dimitry, cheers, i have seen it before... but not now, i contacted support, they said i have to add them as friends and contact them one by one...

I'm trying to work out why RC is so low...

Mark
Posted 3 Sep 2021 at 04:09
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Max Udimi
0
43 posts / 20 likes
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Mark Elali on 03 Sep 2021 at 04:09
Hey Dimitry, cheers, i have seen it before... but not now, i contacted support, they said i have to add them as friends and contact them one by one...

I'm trying to work out why RC is so low...

Mark, you can find the button that will bring you to the list of all hardcoded referrals in the Affiliates section - Stats tab - at the bottom of the "Your Referrals" box.

Posted 3 Sep 2021 at 19:33
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Mark Elali
179
47 posts / 19 likes
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Max Udimi on 03 Sep 2021 at 19:33
Mark, you can find the button that will bring you to the list of all hardcoded referrals in the Affiliates section - Stats tab - at the bottom of the "Your Referrals" box.

i know , but we are looking for the contact option, other than adding them friends and contact them one by one (700+) ... i spoke to support and they said level 2 support will check it out...

Mark
Posted 3 Sep 2021 at 22:39
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Cheryl Basera
0
90 posts / 40 likes

Hi Mark,


Please go this link: https://udimi.com/affiliates/stats/referrals/filter/low_active


Contact us via support chat if you require further assistance.


Regards,

Posted 4 Sep 2021 at 00:01
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Mark Elali
179
47 posts / 19 likes

it's okay , i contacted level 2 support and waiting for their response.

Mark
Posted 4 Sep 2021 at 00:57
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Cheryl Basera
0
90 posts / 40 likes

Hi Mark,

This is the response of our 2nd level support team. Go to the link: https://udimi.com/affiliates/stats/referrals/filter/low_active


Please contact us on Support Chat if you require further assistance.


Regards,

Customer Support

Posted 4 Sep 2021 at 01:01
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Mark Elali
179
47 posts / 19 likes

How did that need level 2 :) ... i know how to see my stats and my referrals , my question was about the option Dimitri mentioned above, contacting the users, and the enquiry is : do i have to contact 708 users one by one ? or can they be mass contacted ? and support didn't have an answer and still no answer..

All Good ... no need for an answer anymore ... i will figure it out ...

Cheers

Mark
Posted 4 Sep 2021 at 01:06
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Akash Jain
1
1 post / 0 likes

I am facing same issues with affiliate conversion. Till May 2021 it was okay but I have not seen single affiliate sales after that. It has not happened before.

Posted 11 Oct 2021 at 09:10
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Uncle Dimitry
0
707 posts / 565 likes
Were you able to contact them and see what was the reason for not returning?
Posted 12 Oct 2021 at 17:32
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