When reselling solos, do I turn on my seller status from settings or just promote the landing page that Udimi gives us? It's a little confusing..

Hi Can someone explain the recommendations for no proxy and no mobile when hovering over them? I recently had a client that went after these recommendations when they told him that this wasn't necessary to chose these options becaouse of the low results they showed, instead the the result skyrocketed for him and he now wants to be refunded? How does that make any sense? Or is it so easy to misinterpret this info? Someone please clarify this for me. Thanks.