Forum Want to buy solo ads TRYING TO GET AN ORDER THROUGH FOR TODAY AND CANNOT

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4 posts / 2 likes

Sorry to have to say this, but the Udimi customer service is not at all helpful (not sure there even IS one!) I needed support, and my seller popped up.


I need someone in your business office.as I've already paid you $210, and it was "on hold" until I got a link problem fixed.

It's fixed now, and I'm trying hard to do business with you all, but I NEED HELP!

Sharon Langston

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85 posts / 27 likes

Hi Sharon,


Has this been resolved? I believe we talked in the customer support chat earlier.

Please chat with us again if you are still having issues.


Thanks.

4
62 posts / 4 likes
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Sharon Langston
Sharon Langston on 28 Aug 2020 at 15:05

Sorry to have to say this, but the Udimi customer service is not at all helpful (not sure there even IS one!) I needed support, and my seller popped up. I need someone in your business office.as I've already paid you $210, and it was "on hold" until I got a link problem fixed. It's fixed now, and I'

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Hey Sharon!

Sorry to hear that. This is rare and does not happen usually.

You can private message me to see if we can analyse the issue. Would be more than happy to help :)