Sorry to have to say this, but the Udimi customer service is not at all helpful (not sure there even IS one!) I needed support, and my seller popped up.
I need someone in your business office.as I've already paid you $210, and it was "on hold" until I got a link problem fixed.
It's fixed now, and I'm trying hard to do business with you all, but I NEED HELP!
Sorry to hear that. This is rare and does not happen usually.
You can private message me to see if we can analyse the issue. Would be more than happy to help :)
Has this been resolved? I believe we talked in the customer support chat earlier.
Please chat with us again if you are still having issues.