Udimi terms of service

Udimi Terms of Service

About Us

Udimi is the leading web advertising seller in the email marketing niche. Unlike other advertising agencies, our buyers can choose their own supplier. Udimi buys traffic from selected providers, filters it with its own click-filtering engine, and sells it to the buyer.

Udimi is a neutral party between the buyer and the seller. This ensures fairness for both sides of the process.

For buyers: crystal clear quality traffic delivered on time in a friendly atmosphere. Plus very detailed statistics for each visitor, ratings, profiles, and a powerful community of the best advertisers and influencers.

For sellers: access to a community of wealthy buyers, fast payment guarantee, no fraud, and protection from unscrupulous buyers.

Please note: Udimi does not provide any financial or escrow services.

Udimi was developed by Udimicom, limited. Udimi is a trademark registered in the US and Europe.

Terms and Conditions of Use

We have made every effort to ensure that our website is useful, informative, helpful, honest, and interesting. We hope we succeeded - and we ask you to let us know if you want to see improvements or changes that would make it easier for you to find the information you need.

All we ask is your agreement to be bound by the following Terms and Conditions. Take a few minutes to review them, because by using our site you automatically agree to them. Naturally, if you do not agree, please do not use the site.

We reserve the right to make any changes we deem necessary at any time. Please keep checking these terms and conditions to see what those changes might be! Your continued use of the udimi.com website means that you accept these changes.

Registration of more than one account is not allowed. This means that only one account can be registered per person, device, household, family, home address, IP address, or business.

Restrictions on the Use of Our Online Materials: All online materials on Udimi.com, including but not limited to text, software, names, logos, trademarks, service marks, trade names, images, photographs, illustrations, audio clips, video clips, and music are copyrighted intellectual property. All usage rights are owned and controlled by Udimi.com.

You, the visitor, may download online materials for non-commercial personal use only on the condition that you:

1. Retain all copyright, trademark, and property notices.
2. You do not make any changes to the materials.
3. You do not use the materials in a manner that suggests an association with any of our products, services, events, or brands.
4. You do not download large amounts of material to a database, server, or personal computer for commercial reuse. However, you may not copy, reproduce, republish, upload, post, transmit, or distribute the online materials in any way or for any other purpose unless you first obtain our written permission.
5. You also may not add, remove, distort, or misrepresent any content on the Udimi.com site.

Any attempt to modify any online material or hack or circumvent our security features is prohibited. Anything you download, any software, and all files, all images included in or created by the software, and all data accompanying it, are deemed licensed to you by Udimi.com or third-party licensors for your personal, non-commercial home use only. We do not share the name of the software with you. This means that we retain full ownership of the software and all associated intellectual property rights.

You may not distribute or sell the material, reverse engineer, disassemble or otherwise transform it into any other form that people may use.

Sending Your Online Material to Us 

All remarks, suggestions, ideas, graphics, comments, or other information that you submit to Udimi.com through our site (other than information that we promise to protect in accordance with our privacy policy) becomes and remains our property, even if this agreement is subsequently terminated. This means that we are not required to treat any such submission as confidential. You cannot sue us for using the ideas you submit. If we use them or anything similar, we do not have to pay you or anyone else for them.

We will have exclusive ownership of all present and future rights to materials of any kind. We may use them for any purpose we deem fit for our Udimi.com mission without compensating you or anyone else for them. You acknowledge that you are responsible for any content you submit. This means that you (and not us) are solely responsible for the communication, including its legality, reliability, appropriateness, originality, and copyright.

By submitting text or video reviews, you agree that we may publish your review along with your name and photo. You agree that the feedback may be used without any restrictions, which we may determine at our sole discretion. You also agree that we may edit the review, post edited or partial versions of the review on any resource, or use it for marketing purposes.

Limitation of Liability

Udimi.com will not be liable for any damages or injury that accompany or result from your use of any of its websites. These include (but are not limited to) damages or injury caused by any: use of (or inability to use) the site use of (or inability to use) any site to which you hyperlink from our site failure of our site to perform in the manner you expected or desired error on our site omission on our site interruption of availability of our site defect on our site delay in operation or transmission of our site computer virus or line failure please note that we are not liable for any damages, including damages intended to compensate someone directly for a loss or injury damages reasonably expected to result from a loss or injury (known in legal terms as “consequential damages.”) other miscellaneous damages and expenses resulting directly from a loss or injury (known in legal terms as “incidental damages.”) we are not liable even if we have been negligent or if our authorized representative has been advised of the possibility of such damages or both. However, in any event, our liability to you for all losses, damages, injuries, and claims of any and every kind (whether the damages are claimed under the terms of a contract, or claimed to be caused by negligence or other wrongful conduct, or they are claimed under any other legal theory) will not be greater than the amount you paid for our services.

Termination of this Agreement

This agreement is effective until terminated by either party. You may terminate this agreement at any time by destroying all materials obtained from all Udimicom, Limited websites, along with all related documentation, and all copies and installations. Udimi.com may terminate this agreement at any time and without notice to you if, in its sole discretion, you violate any clause or condition of this agreement. When finished, you must destroy all materials. In addition, by providing materials on our website, we do not promise in any way that these materials will remain available to you. And Udimi.com has the right to close any of its websites in whole or in part without notice. Jurisdiction and other points to consider. If you use our site from locations outside the United Kingdom, you are responsible for complying with any applicable local laws.

Seller Payout Rules

Each new seller must prove their reliability and honesty. That is why the withdrawal of any funds is not allowed until the new seller gets at least 5 positive ratings from buyers. In addition, a 35-day hold is applied to earned commissions.

In addition, to protect Udimi from fraud, we require all sellers to complete a video identity verification (person's passport, real name, address, and phone number) in order to receive the first payout. The check costs $10 and is paid by the seller and is non-refundable.

After all the requirements are met by the Seller, an instant withdrawal of funds to the Seller's bank account or PayPal account is possible.

For all accounts that have passed the necessary checks, all payments are made instantly.

We reserve the right to withhold the seller's funds until any disputes with buyers are resolved. We reserve the right not to pay anything to a seller who sends fake traffic to a buyer. We reserve the right to refund money to any buyer for any reason.

We do not allow withdrawals or refunds through different sources. This means, but is not limited to, that we will not withdraw any funds from credit cards to PayPal and vice versa.

Anti-Manipulation Policy for Customer Reviews 

Any attempt to manipulate reviews, including the provision of false, misleading, or inaccurate content, is strictly prohibited. We have a zero-tolerance policy for any feedback intended to mislead or manipulate customers.

The following actions are not allowed:

  • Writing reviews as a form of promotion.
  • Posting a review by someone who has a direct or indirect financial interest in the provider's traffic.
  • Posting a review by someone believed to have a close personal relationship with the seller.
  • Asking users to specifically leave positive feedback and asking for “I got sales” ratings.
  • Offering money, discounts, extra clicks, or other services in exchange for reviews.
  • Exchanging reviews with other users.

If we detect an attempt to manipulate reviews or otherwise violate our policies, we may remove reviews and ban the affected accounts. The account balance may be withheld or forfeited.

Zero Tolerance Spam Policy

We take a zero-tolerance attitude towards spam. Any spamming user's account will be terminated with or without notice and without a refund.

Sites advertised via SPAM (spamvertised) cannot be hosted on our servers. Any account that causes our IP space to be blacklisted will be immediately suspended or deleted.

Udimi reserves the right to require the modification or discontinuation as necessary of any site that does not comply with the established policies or to make any such changes in an emergency at its sole discretion.

Udimi reserves the right to charge the owner of the account used to send any unsolicited email a cleanup fee or any charges incurred for removal from the blacklist. This cost of the cleanup fee will be entirely at the discretion of Udimi.

Delivery Terms and Conditions

Payment and Delivery Information

A  seller has 100 hours to deliver all visitors to you from the date shown on the order page. 

All visitors are tracked and filtered via a custom Udimi filter, designed by industry experts. Thus, we can guarantee the quality of the traffic and the absence of fake traffic.

Opt-ins, leads, sales or any other visitor actions on your site are not guaranteed. We cannot (and nobody can) guarantee that visitors will be interested in your offer and take any action. 

As long as Udimi sellers do their best to interest their visitors with your offer, no one can guarantee any result.

What we do guarantee is a delivery of real visitors to your site or refunds for undelivered ones. We also cannot determine the exact results you will get with your solo ads. A good conversion offer and sales funnel depend on you. You also need to know how well your squeeze page converts. If you have doubts about this service, do not buy it.

Refund Policy and Dispute Resolution

If the seller fails to provide quality traffic within 100 hours from the date specified on the order page, we will automatically credit payment for all non-delivered visitors to your Udimi account. After that, you can spend money in the Udimi system or receive a one-click refund to your payment source.

Please note that due to credit card and bank regulations, we are physically unable to refund payments older than 60 days. All payments older than 60 days are non-refundable.

You agree that your payment for any order that has been 100% delivered is non-refundable. You agree to resolve any issues related to payment exclusively through Udimi live support (from any page: Help > New Ticket), and any attempt to revert a payment via chargeback without even contacting us, will be classified as attempted fraud and robbery with appropriate action on our part.

You agree that your payment is non-refundable if you provided a broken link or your site was unavailable within the 100-hour delivery time.

Your Offer Requirements

Your offer must be legal
Your offer must not be misleading in any way
We reserve the right to refuse any order that we deem inappropriate
We reserve the right to amend or rewrite the text of your ad
Downloads or free offers should be easily accessible

Not allowed offer types:
1-800 type chat sites
Airlines
Airplane charters
ALL sexual-oriented or pornographic merchants: (i.e. companion or escort services, adult telephone conversations, adult bookstores, dating services, online adult membership or matchmaker services, adult paraphernalia or toys.)
Amazon, eBay, Yahoo, or Google Stores
Annual contracts
Antiques
Auctions
Automotive brokers
Bankruptcy attorneys
Brokering
Calling cards
Casino, gambling, or gaming
Check cashing services
Cigarette or electronic cigarette sales or nicotine cartridges
Coins, collectible currency, or autographed collectibles
Collection agencies
Coupons or rewards-points program
Credit or debit repair
Credit counseling
Credit protection
Debt collection
Direct selling
Discount health–medical care programs
Debt consolidation
Drug paraphernalia
Event ticket brokers (unlicensed – non-registered)
Exporting services (non-US based)
Fantasy sports websites
Federal Firearms License (FFL) dealers
Finance broker, financial consulting, or loan modification services
Indirect financial consulting
Financial planning, strategy, or advising
“Get rich quick” – books, programs, etc…
High average tickets
Horoscopes, astrology, or psychic services (i.e. fortune tellers)
Hypnotists or self-hypnosis
International merchants (non-US based)
Investment firms and strategy
Lawyer referral services
Life Coaching
Lingerie sales
Lotteries
Membership organizations (over 12 months)
Merchants on the terminated merchant file 
Modeling agencies
Multi-currencies
Multi-level marketing (MLM)
Music, movie, software downloads or uploads (ie. copyrighted music, movies, or software)
Off-shore corp. establishment services
Pawn shops
Prepaid debit cards
Inbound or outbound telemarketing services
Real estate
Replica handbags, watches, wallets, sunglasses, etc…
Self-defense, pepper spray, mace, etc.
Sports forecasting or odds-making/betting
Talent agencies
Telecommunications
Telephone companies
Telephone order
Third-party processing, factoring merchants
Timeshares or timeshares advertising
Tour operators
Travel services, agencies, clubs
Vacation rentals, unless the property is owned by a merchant
Vitamin and supplement sales – diet pills, prescription pills, health supplements, pharmacy
Extended warranty companies
Weapons of any kind – guns, knives, stun guns, or ammo. Includes any parts of weapons

Affiliate Program Rules

First of all: spam or other forms of unsolicited advertising are strictly prohibited! We will immediately ban any affiliate that uses spam methods. If we receive complaints about Udimi affiliate link advertising using spam methods (email, social media, etc.), the affiliate link will be deactivated.

Affiliates receive a 15% commission on all solo orders of their referrals.

The Prime subscription fee is recurring for the lifetime of the Affiliate's referrals membership. We pay 50% of the referral fee if the Affiliate is a Prime member of Udimi, or 25% if the Affiliate is not a Prime member of Udimi.

Affiliates must not use self-promotion methods when the same person is a referrer and referral at the same time. Using this tactic may result in the loss of all earned commissions and exclusion from the program.

Affiliates are allowed to customize their own affiliate landing pages by changing the header and footer texts. The Affiliate is solely responsible for all content posted on their own landing page.

Affiliates must not use Udimi brand search keywords (such as 'Udimi', 'udimi.com', 'Udimi login', etc.) or any keywords indicating that the visitor is already familiar with Udimi."

Children

Udimi.com does not knowingly collect or solicit personal information (PII) from or about children under 13, except as permitted by law. If we discover that we have received any information from a child under 13 in violation of this policy, we will delete that information immediately. If you believe that Udimi.com has any information about or from persons under the age of 13, please contact us at the address provided in the "Contact" section or via our live chat.

Changes to this Policy

Udimi.com reserves the right to change this policy at any time. Please check this page periodically for updates. Your continued use of our site following the posting of changes to these terms will mean that you accept those changes. Information collected prior to the publication of any changes will be used in accordance with the rules and laws that were in force at the time the information was collected.

Contact Us

The best and fastest way to contact us is to create a free account on the home page and submit a support request via the Help link at the top of any page.

Udimicom, Limited
61 Spyrou Kyprianou,
4003, Limassol, Cyprus

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