Tracker Not Counting ANY Clicks

Tracker Not Counting ANY Clicks
Aaron Bradley
5  / 1
35 posts / 4 likes

I had 2 solos that started today, one this morning and one this afternoon. The only one that is showing any clicks on the stats page is the one from this morning. Both said that the tracking would start at 00:00 on the 22nd. I am showing about half of the clicks that were orderes so far in my autoresponder, but none here on the site. A little help please.

Posted 22 May 2015 at 21:04
Avatar
Liz Hall
2325  / 5
339 posts / 161 likes
Avatar
Aaron Bradley on 22 May 2015 at 21:04

See attach

i am having the same issue with udimi clicks

my trackers is showing twice as much as udimi is showing i put in a support ticket

Posted 23 May 2015 at 01:52
Avatar
Alexis Hradek
179  / 9
55 posts / 45 likes

I'm having the same issue, there not being filtered there being blocked. I'm behind on 2 solo's now a 650 clicker an a 1k. Yesterday is about when I started noticing it.

Posted 23 May 2015 at 02:16
Avatar
James Hall
295  / 9
16 posts / 33 likes

I'm having the same issue, with clicks being blocked.

Posted 23 May 2015 at 02:20
Avatar
Liz Hall
2325  / 5
339 posts / 161 likes

it been going on for 48 hours

Posted 23 May 2015 at 02:57
Avatar
Aaron Bradley
5  / 1
35 posts / 4 likes

At least I'm not the only one

Posted 23 May 2015 at 02:57
Avatar
Joni Leung
808  / 9
82 posts / 21 likes

Same here... no wonder the clicks seems slower

Posted 23 May 2015 at 04:25
Avatar
Uncle Dimitry
0
627 posts / 569 likes

Hi People,

here is what to do: 1. Get a screenshot and export click log from your tracker 2. Send to support 3. Techs will check server logs to see if the traffic actually arrived to Udimi server

Best, Uncle Dimitry.

Posted 23 May 2015 at 09:15
Avatar
Liz Hall
2325  / 5
339 posts / 161 likes
Avatar
Uncle Dimitry on 23 May 2015 at 09:15

See attach

I sent info to support and they sent it to tech yesterday but so far it has not been fixed i had stop selling solo because a large amount of my clicks are being blocked

Posted 23 May 2015 at 15:41
Avatar
Alexis Hradek
179  / 9
55 posts / 45 likes
Avatar
Uncle Dimitry on 23 May 2015 at 09:15

See attach

SAME ISSUE HERE

Posted 24 May 2015 at 00:35
Avatar
Heather Alessandra
1696  / 1
239 posts / 246 likes

Hmmm, I seem to be working fine. What Autoresponder are all of you using?

Posted 24 May 2015 at 01:19
Avatar
Liz Hall
2325  / 5
339 posts / 161 likes
Avatar
Heather Alessandra on 24 May 2015 at 01:19

See attach

i use ARP REACH and Aweber

Posted 24 May 2015 at 01:55
Avatar
Heather Alessandra
1696  / 1
239 posts / 246 likes

i only use Arpreach and all is good. So maybe it is something with Aweber.

Posted 24 May 2015 at 13:14
Avatar
Uncle Dimitry
0
627 posts / 569 likes

Ok, I wasted my tech team’s weekend checking all the traffic logs provided by sellers… Result is not surprising…

Udimi tracker is 100% accurate.

This is it! It has been enough of this crap for me, so I am locking this thread. We will block any attempt to blame Udimi filter in your imaginary problems.

Here is a reminder for all, who still wants to waste our time:

Remember: Udimi is not a just like any other tracker. It is not primitive as all other counters are. How Udimi filter works.

If Udimi “missed” some clicks, then look in “filtered” section of your stats. There you’ll find “missed” clicks.

If your counter still shows more traffic than a total on Udimi (filtered + passed clicks), submit a ticket at support with following information: 1. Exact time of each click with time zone marker 2. IP address 3. Country 4. OS info 5. Browser info

Please note: if you don’t have anything from these 5 fields, don’t waste the time! We won’t be able to find your traffic in millions of clicks from other users.

P.S.: We already had quite a few users, who thought Udimi is not counting “correctly”. After manual review of the traffic (by our techs together with the user), it came out that in all cases Udimi worked correctly.

Posted 25 May 2015 at 14:13
Go up
Go down