Tracker Not Counting ANY Clicks
Tracker Not Counting ANY Clicks
Aaron Bradley
5  / 1
37 posts / 4 likes
I had 2 solos that started today, one this morning and one this afternoon. The only one that is showing any clicks on the stats page is the one from this morning. Both said that the tracking would start at 00:00 on the 22nd. I am showing about half of the clicks that were orderes so far in my autoresponder, but none here on the site. A little help please.
Posted 22 May at 21:04
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Liz Hall
2325  / 5
358 posts / 161 likes
i am having the same issue with udimi clicks
added later
my trackers is showing twice as much as udimi is showing i put in a support ticket
Posted 23 May at 01:52
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Alexis Hradek
179  / 9
58 posts / 45 likes
I'm having the same issue, there not being filtered there being blocked. I'm behind on 2 solo's now a 650 clicker an a 1k. Yesterday is about when I started noticing it.
Posted 23 May at 02:16
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James Hall
295  / 9
17 posts / 32 likes
I'm having the same issue, with clicks being blocked.
Posted 23 May at 02:20
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Liz Hall
2325  / 5
358 posts / 161 likes
it been going on for 48 hours
Posted 23 May at 02:57
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Aaron Bradley
5  / 1
37 posts / 4 likes
At least I'm not the only one
Posted 23 May at 02:57
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Joni Leung
802  / 8
84 posts / 21 likes
Same here... no wonder the clicks seems slower
Posted 23 May at 04:25
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Uncle Dimitry
0
661 posts / 512 likes
Hi People,

here is what to do:
1. Get a screenshot and export click log from your tracker
2. Send to support
3. Techs will check server logs to see if the traffic actually arrived to Udimi server

Best, Uncle Dimitry.
Posted 23 May at 09:15
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Liz Hall
2325  / 5
358 posts / 161 likes
I sent info to support and they sent it to tech yesterday but so far it has not been fixed i had stop selling solo because a large amount of my clicks are being blocked
Posted 23 May at 15:41
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Alexis Hradek
179  / 9
58 posts / 45 likes
SAME ISSUE HERE
Posted 24 May at 00:35
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Heather Alessandra
1696  / 1
273 posts / 245 likes
Hmmm, I seem to be working fine. What Autoresponder are all of you using?
Posted 24 May at 01:19
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Liz Hall
2325  / 5
358 posts / 161 likes
i use ARP REACH and Aweber
Posted 24 May at 01:55
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Heather Alessandra
1696  / 1
273 posts / 245 likes
i only use Arpreach and all is good. So maybe it is something with Aweber.
Posted 24 May at 13:14
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Uncle Dimitry
0
661 posts / 512 likes
Ok, I wasted my tech team’s weekend checking all the traffic logs provided by sellers…
Result is not surprising…

Udimi tracker is 100% accurate.

This is it! It has been enough of this crap for me, so I am locking this thread. We will block any attempt to blame Udimi filter in your imaginary problems.

Here is a reminder for all, who still wants to waste our time:

Remember: Udimi is not a just like any other tracker. It is not primitive as all other counters are. How Udimi filter works.

If Udimi “missed” some clicks, then look in “filtered” section of your stats. There you’ll find “missed” clicks.

If your counter still shows more traffic than a total on Udimi (filtered + passed clicks), submit a ticket at support with following information:
1. Exact time of each click with time zone marker
2. IP address
3. Country
4. OS info
5. Browser info

Please note: if you don’t have anything from these 5 fields, don’t waste the time! We won’t be able to find your traffic in millions of clicks from other users.

P.S.: We already had quite a few users, who thought Udimi is not counting “correctly”. After manual review of the traffic (by our techs together with the user), it came out that in all cases Udimi worked correctly.
Posted 25 May at 14:13
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