Buyer Date Selection Improvements Needed To Stop Confusion
Buyer Date Selection Improvements Needed To Stop Confusion
Heather Alessandra
1696  / 1
273 posts / 246 likes
When you click "Buy Solo" it shows the date of the proposed but it is not clear what that date is.

This is leading to buyer confusion and I am spending time answering lots of questions as to "When will my solo start?"

Especially new buyers don't realize the date they have booked for.

I think you should call it

"Solo Start Date:"

and make the change date link a little more prominent as well.
Posted 3 Jun at 02:48
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Uncle Dimitry
0
666 posts / 516 likes
I don't even know how to make it more prominent, since it is really big and at the top. Maybe we should add a big confirmation screen, which shows fullscreen message with extra-large font: "YOUR SOLO STARTS on 20 JUNE 2015 please don't bug your seller with stupid questions"
added later
maybe something like this will make the date more clear

Posted 3 Jun at 14:20
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Heather Alessandra
1696  / 1
273 posts / 246 likes
LOL!! Yeah that probably would be good from some.. LOL But actually I was think more like this.
added later
This way your eye is sort of drawn up there to the date.
added later
Something like this could also be helpful.
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Something this could also be helpful with the date in the top left corner of next booked solo for buyer
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Uncle D I noticed you added the "Date" description on the buy page. Hopefully that will help with the constant questions. Thanks!

Posted 4 Jun at 17:22
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Uncle Dimitry
0
666 posts / 516 likes
yes, looks like techs published this change today. I believe it will make the order screen clearer
Posted 4 Jun at 18:04
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Heather Alessandra
1696  / 1
273 posts / 246 likes
Awesome Uncle D! Love the speed at which your getting things done around here. Wish other companies were as responsive.

Cheers!
Posted 4 Jun at 18:40
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