Buyer Date Selection Improvements Needed To Stop Confusion
Buyer Date Selection Improvements Needed To Stop Confusion
Heather Alessandra
1696  / 1
273 posts / 246 likes
When you click "Buy Solo" it shows the date of the proposed but it is not clear what that date is.

This is leading to buyer confusion and I am spending time answering lots of questions as to "When will my solo start?"

Especially new buyers don't realize the date they have booked for.

I think you should call it

"Solo Start Date:"

and make the change date link a little more prominent as well.
Posted 3 Jun 2015 at 02:48
Avatar
Uncle Dimitry
0
700 posts / 560 likes
I don't even know how to make it more prominent, since it is really big and at the top. Maybe we should add a big confirmation screen, which shows fullscreen message with extra-large font: "YOUR SOLO STARTS on 20 JUNE 2015 please don't bug your seller with stupid questions"
added later
maybe something like this will make the date more clear

Posted 3 Jun 2015 at 14:20
Avatar
Heather Alessandra
1696  / 1
273 posts / 246 likes
LOL!! Yeah that probably would be good from some.. LOL But actually I was think more like this.
added later
This way your eye is sort of drawn up there to the date.
added later
Something like this could also be helpful.
added later
Something this could also be helpful with the date in the top left corner of next booked solo for buyer
added later
Uncle D I noticed you added the "Date" description on the buy page. Hopefully that will help with the constant questions. Thanks!

Posted 4 Jun 2015 at 17:22
Avatar
Uncle Dimitry
0
700 posts / 560 likes
yes, looks like techs published this change today. I believe it will make the order screen clearer
Posted 4 Jun 2015 at 18:04
Avatar
Heather Alessandra
1696  / 1
273 posts / 246 likes
Awesome Uncle D! Love the speed at which your getting things done around here. Wish other companies were as responsive.

Cheers!
Posted 4 Jun 2015 at 18:40
Go up
Go down