Buyer Date Selection Improvements Needed To Stop Confusion

Buyer Date Selection Improvements Needed To Stop Confusion
Heather Alessandra
1696  / 1
239 posts / 246 likes

When you click "Buy Solo" it shows the date of the proposed but it is not clear what that date is.

This is leading to buyer confusion and I am spending time answering lots of questions as to "When will my solo start?"

Especially new buyers don't realize the date they have booked for.

I think you should call it

"Solo Start Date:"

and make the change date link a little more prominent as well.

Posted 3 Jun 2015 at 02:48
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Uncle Dimitry
0
627 posts / 570 likes

I don't even know how to make it more prominent, since it is really big and at the top.

Maybe we should add a big confirmation screen, which shows fullscreen message with extra-large font:

"YOUR SOLO STARTS on 20 JUNE 2015 please don't bug your seller with stupid questions"

maybe something like this will make the date more clear

See attach

See attach

Posted 3 Jun 2015 at 14:20
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Heather Alessandra
1696  / 1
239 posts / 246 likes

LOL!! Yeah that probably would be good from some.. LOL

But actually I was think more like this.

This way your eye is sort of drawn up there to the date.

Something like this could also be helpful.

Something this could also be helpful with the date in the top left corner of next booked solo for buyer

Uncle D I noticed you added the "Date" description on the buy page. Hopefully that will help with the constant questions.

Thanks!

See attach

See attach

Posted 4 Jun 2015 at 17:22
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Uncle Dimitry
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627 posts / 570 likes
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Heather Alessandra on 04 Jun 2015 at 17:22

See attach

yes, looks like techs published this change today. I believe it will make the order screen clearer

Posted 4 Jun 2015 at 18:04
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Heather Alessandra
1696  / 1
239 posts / 246 likes

Awesome Uncle D! Love the speed at which your getting things done around here. Wish other companies were as responsive.

Cheers!

Posted 4 Jun 2015 at 18:40
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