Can you change the link?
Can you change the link?
Ermin Beslic
384  / 9
41 posts / 22 likes
I have a buyer who needs to change his tracking link.

Is that possible? or do I have to cancel the order, so he can Reorder agian with the proper link?
Posted 23 Nov at 17:15
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Kay Gambrell
321  / 1
120 posts / 53 likes
The only way I know of is to cancel the order, and change the link. I have not found that it is possible to change the link with an active order. Good luck:)
Posted 23 Nov at 17:17
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Saravan Kumar
11
17 posts / 3 likes
retract your order and post order again thank you :)
Posted 2 Jan at 11:05
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Ermin Beslic
384  / 9
41 posts / 22 likes
Actually the buyer can, request a swipe change,
Posted 4 Jan at 22:07
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Christopher Jones
0
24 posts / 3 likes

No most likely you have to freeze his campaign and ask him to go to his swipes section call up that swipe he need that link to be changed in and then highlight that link in the copy as is and just redue the tracking link and hit save. Once that's done then he should be able to submit that change to you for your approval.

You should be able to freeze a campaign if there need to be change of something in the (swipe) adcopy.

Posted 31 Jan at 02:41
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