Ken Armstrong
4 posts /
1
like
I bought three lots of solos, I have been charged for them, I have not been asked for my swipe so what goes on?
I bought three lots of solos, I have been charged for them, I have not been asked for my swipe so what goes on?
Posted 24 Nov 2015 at 01:52
Gary Hullfish
122 posts /
135
likes
Your swipe is usually loaded on the page when you buy the solo. You will have to message the seller and ask if they have it
Your swipe is usually loaded on the page when you buy the solo. You will have to message the seller and ask if they have it
Posted 24 Nov 2015 at 01:55
Kay Gambrell
120 posts /
53
likes
Hi Ken, Gary is so right. When you place the order, it will ask you to enter your swipe then, however, if you check the option to get a custom swipe from the seller, then it will not ask you for your swipe. I hope this helps:)
Hi Ken, Gary is so right. When you place the order, it will ask you to enter your swipe then, however, if you check the option to get a custom swipe from the seller, then it will not ask you for your swipe. I hope this helps:)
Posted 24 Nov 2015 at 15:25
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Ken Armstrong
4 posts /
1
like
I messed up I gave my three sellers the wrong swipe, how can I contact them to ask if they can correct my stupid mistake?
I messed up I gave my three sellers the wrong swipe, how can I contact them to ask if they can correct my stupid mistake?
Posted 25 Nov 2015 at 00:06
Tom Kekahio
5 posts /
3
likes
Hi Ken, I usually will message them individually by clicking onto their names and then click onto the upper right hand box that will bring me to message them. Hope this helps.
Hi Ken, I usually will message them individually by clicking onto their names and then click onto the upper right hand box that will bring me to message them. Hope this helps.
Posted 25 Nov 2015 at 00:28
Gary Hullfish
122 posts /
135
likes
Also as an option if you cannot get a hold of the seller, you can always cancel and then reorder from them with the proper swipe.
Also as an option if you cannot get a hold of the seller, you can always cancel and then reorder from them with the proper swipe.
Posted 25 Nov 2015 at 01:08
Kay Gambrell
120 posts /
53
likes
Also, if your order has not started yet, you can go in and adjust/change your swipe or link. I actually just found out this can be done because one of my customers just did it! I would assume if you go to your solos tab, it will give you an option to edit it. The seller has the option to accept or reject the new swipe. I hope this helps:)
Also, if your order has not started yet, you can go in and adjust/change your swipe or link. I actually just found out this can be done because one of my customers just did it! I would assume if you go to your solos tab, it will give you an option to edit it. The seller has the option to accept or reject the new swipe. I hope this helps:)
Posted 25 Nov 2015 at 07:12
Ken Armstrong
4 posts /
1
like
Hi Kay wonder if you can help a stupid old man, as I mentioned earlier I bought solos but sent the wrong link can you tell me how I can get the proper link in the swipe?
Hi Kay wonder if you can help a stupid old man, as I mentioned earlier I bought solos but sent the wrong link can you tell me how I can get the proper link in the swipe?
Posted 26 Nov 2015 at 22:55
Kay Gambrell
120 posts /
53
likes
YOu are not stupid, just new. Do you have a my solos tab on the left? Support can probably give you detailed instructions, but I am happy to help if I can. Learning a new system is never easy, you will be a pro in no time.
YOu are not stupid, just new. Do you have a my solos tab on the left? Support can probably give you detailed instructions, but I am happy to help if I can. Learning a new system is never easy, you will be a pro in no time.
Posted 26 Nov 2015 at 23:30
