Hi I've got the same issue. I have $5 that I earned through a referral, and $35 thru a solo ad refund. Totally $40 in my account. But when I try to buy a solo for even $39, it gives me only Credit Card and Paypal as purchase options. Is it that I can't use my total Udimi balance to buy a solo? How do I top up my Udimi balance thru Paypal?
Hi I've got the same issue. I have $5 that I earned through a referral, and $35 thru a solo ad refund. Totally $40 in my account. But when I try to buy a solo for even $39, it gives me only Credit Card and Paypal as purchase options. Is it that I can't use my total Udimi balance to buy a solo? How do I top up my Udimi balance thru Paypal?
Posted 17 Jan at 19:02
Gary Hullfish
43
122 posts /
135
likes
You should be able to use your Udimi balance to purchase. If it is not working, I would send a ticket to support and I'm sure they can fix it.
You should be able to use your Udimi balance to purchase. If it is not working, I would send a ticket to support and I'm sure they can fix it.
Posted 17 Jan at 20:42
Venkat Gopalan
4
3 posts /
0
likes
Ok thanks Gary. Yeah I am unable to use the Udimi balance for a solo ad purchase. It does not give me the option at all. I only get Paypal and Credit Card as options. When I try to withdraw the balance, and enter $40, it says Insufficient Funds. Really weird.
Ok thanks Gary. Yeah I am unable to use the Udimi balance for a solo ad purchase. It does not give me the option at all. I only get Paypal and Credit Card as options. When I try to withdraw the balance, and enter $40, it says Insufficient Funds. Really weird.
Posted 18 Jan at 15:15
Uncle Dimitry
0
679 posts /
533
likes
“
Venkat Gopalan on
18 Jan 2016 at 15:15
Ok thanks Gary. Yeah I am unable to use the Udimi balance for a solo ad purchase. It does not give me the option at all. I only get Paypal and Credit Card as options. When I try to withdraw the balance, and enter $40, it says Insufficient Funds. Really weird.
”
message support, they will help
message support, they will help
Posted 18 Jan at 15:20
Venkat Gopalan
4
3 posts /
0
likes
Yes I have just now submitted a ticket with a screenshot of the options at checkout. Hope they are able to resolve the issue.
Yes I have just now submitted a ticket with a screenshot of the options at checkout. Hope they are able to resolve the issue.
Thank you!
Hi I've got the same issue. I have $5 that I earned through a referral, and $35 thru a solo ad refund. Totally $40 in my account. But when I try to buy a solo for even $39, it gives me only Credit Card and Paypal as purchase options. Is it that I can't use my total Udimi balance to buy a solo? How do I top up my Udimi balance thru Paypal?
You should be able to use your Udimi balance to purchase. If it is not working, I would send a ticket to support and I'm sure they can fix it.
Ok thanks Gary. Yeah I am unable to use the Udimi balance for a solo ad purchase. It does not give me the option at all. I only get Paypal and Credit Card as options. When I try to withdraw the balance, and enter $40, it says Insufficient Funds. Really weird.
message support, they will help
Yes I have just now submitted a ticket with a screenshot of the options at checkout. Hope they are able to resolve the issue.