I placed several solo ad orders spaced over a few weeks with various sellers all of which accepted my order. 1 seller however,Heather Alessandra just didn't bother to deliver my order and didn't bother to contact me to explain why, I just received what looks like an automated message advising that the seller failed to deliver my order and a full refund had been issued.
I would much rather have had an opportunity to give my business to someone else had Heather decided to apply some professionalism! Needless to say I won't be placing any orders with her ever, I just don't get it that I don't have the option to leave feedback, it seems as though Udimi only likes positive feedback? Does anyone know if I can leave feedback?
When you get a full refund, you can't leave feedback.
If you haven't noticed her seller setting is disabled and she hasn't been online in a while which means something might have happened to the woman..she could be ill or God knows. She is an individual and not a company. So don't be so quick to judge and post negative things about people on the forum when you are missing the full picture.
She's been online today and delivered other solo's, I fully sympathize with people running into difficulty and don't judge anyone!
Honestly, negative feedback is left too freely around here..
Just to give all of you an update. As of late I have been dealing with a bunch of Russian hackers who have decided to spoof and spam hammer with my domain.
Even with DKIM and some other protections in place this has taken a toll on my IP and Domain reputation which has slowed my deliver ability considerably.
Therefore, I have had to refund a number of solos
As a business decision I have decided to close for new orders until I can get new IPs and a domain warmed up.
Thank you for your understanding,