10% overdeliver, Why the system close stats before delivery ends!!!
10% overdeliver, Why the system close stats before delivery ends!!!
Malena Echenagucia
30
10 posts / 3 likes

I have noticed that even though I'm adding more clicks to the order to reach 10% over deliver, most of the time Udimi's tracker close stats, before I finish to send clicks to buyer.

Anyone knows Why ?

Ps: Consider the reason is not due to time, because orders were completed with hours ahead.


Posted 23 Mar 2016 at 16:34
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Ajie Wibowo
1431  / 1
29 posts / 19 likes

Udimi tracker will close stats after it reached the buyer order amount. But it will still count the clicks until it reached your destinate OD.

For example: if buyer order 100 clicks, the tracker will mark up the order as completed after the tracker acknowledged you have sent 100 clicks, but if you set the OD to 10% so you still have to sending more clicks to fill the OD then it will still counting and it will permanently stopped at 110 clicks.

CMIIW.


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Posted 23 Mar 2016 at 17:07
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Maurizio Pace
3348  / 13
127 posts / 90 likes

I don't know if it coud be your case but it happened to me once. I noticed that It happened because the buyer left the rating before I was able to finish sending the overdelivery.


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Posted 23 Mar 2016 at 17:57
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Antonio Mangiacapra
26  / 1
13 posts / 6 likes

I agree with Maurizio, should be because your buyer leave you a rate.

Posted 23 Mar 2016 at 18:41
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Tony Parzakonis
71
72 posts / 35 likes

I agree with Maurizio and Antonio, as this happened to me too. Delivered 118% but buyer rated at 101% before run was over from my end.



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Posted 23 Mar 2016 at 20:32
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Malena Echenagucia
30
10 posts / 3 likes

I agree with you guys, it seems that is has to be with buyer interaction, doing the post. Which is not convenient for us to reach what we promises .

My question is how to ovoid that ?



Posted 24 Mar 2016 at 07:07
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Pendi Leong
31  / 1
7 posts / 9 likes
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Malena Echenagucia on 24 Mar 2016 at 07:07
I agree with you guys, it seems that is has to be with buyer interaction, doing the post. Which is not convenient for us to reach what we promises .

My question is how to ovoid that ?

Hi Malena, i think the only way is to make communication with the buyer, ask them do not post rating before our send completed (my opinion) cause i have same problem with you this lately. after ask some members they told me to make communication with the buyer. (hope this helps). Have a nice weekend :)

Posted 25 Mar 2016 at 15:00
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Mike Duncan
31
1 post / 1 like

from a buyers perspective we leave feedback (or at least I do) when we get notification the job has been done, which could reflect poorly if an O/D of say 20% was offered but we only see 7-10% if the solo provider is still delivering clicks we are not to know.

Its a tough one but the earlier suggestion for the provider to communicate this sounds good, how difficult this would be for you I dont know... after reading this I will certainly wait a further 24hrs before leaving feedback...


Posted 25 Mar 2016 at 20:22
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Malena Echenagucia
30
10 posts / 3 likes
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Pendi Leong on 25 Mar 2016 at 15:00
Hi Malena, i think the only way is to make communication with the buyer, ask them do not post rating before our send completed (my opinion) cause i have same problem with you this lately. after ask some members they told me to make communication with the buyer. (hope this helps). Have a nice weekend :)

Thanks Pendi, I appreciate your advice, I will take advantage off it


Posted 25 Mar 2016 at 21:06
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