Udimi tracker will close stats after it reached the buyer order amount. But it will still count the clicks until it reached your destinate OD.
For example: if buyer order 100 clicks, the tracker will mark up the order as completed after the tracker acknowledged you have sent 100 clicks, but if you set the OD to 10% so you still have to sending more clicks to fill the OD then it will still counting and it will permanently stopped at 110 clicks.
CMIIW.
I don't know if it coud be your case but it happened to me once. I noticed that It happened because the buyer left the rating before I was able to finish sending the overdelivery.
I agree with Maurizio, should be because your buyer leave you a rate.
I agree with Maurizio and Antonio, as this happened to me too. Delivered 118% but buyer rated at 101% before run was over from my end.
I agree with you guys, it seems that is has to be with buyer interaction, doing the post. Which is not convenient for us to reach what we promises .
My question is how to ovoid that ?
I agree with you guys, it seems that is has to be with buyer interaction, doing the post. Which is not convenient for us to reach what we promises . My question is how to ovoid that ?
Hi Malena, i think the only way is to make communication with the buyer, ask them do not post rating before our send completed (my opinion) cause i have same problem with you this lately. after ask some members they told me to make communication with the buyer. (hope this helps). Have a nice weekend :)
from a buyers perspective we leave feedback (or at least I do) when we get notification the job has been done, which could reflect poorly if an O/D of say 20% was offered but we only see 7-10% if the solo provider is still delivering clicks we are not to know.
Its a tough one but the earlier suggestion for the provider to communicate this sounds good, how difficult this would be for you I dont know... after reading this I will certainly wait a further 24hrs before leaving feedback...
Hi Malena, i think the only way is to make communication with the buyer, ask them do not post rating before our send completed (my opinion) cause i have same problem with you this lately. after ask some members they told me to make communication with the buyer. (hope this helps). Have a nice weekend
Thanks Pendi, I appreciate your advice, I will take advantage off it
I have noticed that even though I'm adding more clicks to the order to reach 10% over deliver, most of the time Udimi's tracker close stats, before I finish to send clicks to buyer.
Anyone knows Why ?
Ps: Consider the reason is not due to time, because orders were completed with hours ahead.