How can i cancel an order
How can i cancel an order
Johan
4
2 posts / 0 likes

Hello,

Can anyone tell me how to cancel an order?

Thanks!

Posted 1 Mar at 09:50
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Udimi Team
0
227 posts / 71 likes
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Johan on 01 Mar 2017 at 09:50
Hello,

Can anyone tell me how to cancel an order?

Thanks!

Hello Johan.

Go to My Solos section => open a solo ad cell => press the "Cancel this solo" button in the Info section of the solo ad order.

Posted 1 Mar at 10:23
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Johan
4
2 posts / 0 likes

Thanks for the answer,

I found out this cancel button is not when you have a running campaign. I only have a refund button.

I needed to change the solo ad options so the seller allready stopped the campaign, but apparently realy cancel the campaing can only be done by the seller.

This for who is looking for the same question :)

Johan




Posted 1 Mar at 11:00
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Karlil Amisial
4
1 post / 0 likes

How can I see the discount code in my profile? I would like to order another solo ad..

Posted 1 Mar at 14:17
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Udimi Team
0
227 posts / 71 likes
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Karlil Amisial on 01 Mar 2017 at 14:17
How can I see the discount code in my profile? I would like to order another solo ad..

Discount codes can be found in the Info section of already completed and rated solo ad purchases.

Posted 1 Mar at 21:43
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Peggy
2
1 post / 0 likes

I find it hard to place a solo ad order. After clicking buy button, I get sent to make the payment. After that I don't see where I can give the seller my link url for him to send to his list. Instead I see a previous link which was used by the previous solo ad seller. So I don't know if the current solo which I purchased actually has my right link. Udimi team, can you please help me by clarifying the actual process after payment is made? Does the vendor contact me personally to let me know when the run begins and whether he has got my link url to promote to his list? Thanks.

Posted 13 Mar at 02:13
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Udimi Team
0
227 posts / 71 likes
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Peggy on 13 Mar 2017 at 02:13
I find it hard to place a solo ad order. After clicking buy button, I get sent to make the payment. After that I don't see where I can give the seller my link url for him to send to his list. Instead I see a previous link which was used by the previous solo ad seller. So I don't know if the current solo which I purchased actually has my right link. Udimi team, can you please help me by clarifying the actual process after payment is made? Does the vendor contact me personally to let me know when the run begins and whether he has got my link url to promote to his list? Thanks.

Hello Peggy,

You can add a new link at the moment of purchase as shown on the screenshot.20170313092232.png

Or create a swipe in the Ad Texts section and choose the correct link from a drop down menu.

20170313092451.png

Posted 13 Mar at 09:25
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