I have an order auto cancel on me because the solo purchased from me didnt start "on time". I have been informed you have to start within 1 hour. The order was purchased two weeks in advance, and I had the email scheduled etc and delivered, but because it did not start within the "one hour window" i
1. Sellers have 5 hours to deliver at least 5% of traffic to a buyer, if the order was set for the particular time and 24 hours, if time was not set.
2. You need to make sure that you send clicks on time.
See attach
Well now they will no re order.. and they said had to start within 1 hour. This is really impossible honestly.
Well now they will no re order.. and they said had to start within 1 hour. This is really impossible honestly.
You can adjust your settings for upcoming orders.
See attach
Mine is set to Three days.
Again, her order was for 4/29 .. and i fullfilled the same day.
I have an order auto cancel on me because the solo purchased from me didnt start "on time". I have been informed you have to start within 1 hour. The order was purchased two weeks in advance, and I had the email scheduled etc and delivered, but because it did not start within the "one hour window" i lost the sale despite being able to produce on the same day ordered.
1. Is there any way to give myself more than 1 hour?
2. This clearly can not work when I schedule many emails and resends a day.
Any guidance is appreciated.