I have questions for seller. How do I contact them?
It's just a little bit annoying that you can't use that button until you've actually purchased your first solo purchase. So any questions you have will have to wait until you've spent your first solo spend.
you should be able to use that button before you place an order. If you can't I would suggest contacting support.
Hey Andy, it's a bit late now mate unfortunately. I already started my first solo with udimi. But when I clicked on that symbol, it said quite clearly that I couldn't use that feature until after my first solo. Go figure !
To protect Udimi from spam and fraud, we do not allow messaging before a person makes the first payment.
This way we identify users by payment and physical information, not just email or IP.