I love the service but I had to quickly get a refund after my first purchase after a $61 dollar purchase turned into a $183 one! Can I have a refund back to my account and not my Udimi "money" tab.
Best, Craig Norton
Hello Udimi!
I love the service but I had to quickly get a refund after my first purchase after a $61 dollar purchase turned into a $183 one! Can I have a refund back to my account and not my Udimi "money" tab.
Best, Craig Norton
Posted 27 Jul 2019 at 07:08
Craig Norton
0
2 posts /
1
like
I just want to follow up and say that udimi support followed up with me and helped with the refund. I'll just wait and see what the bank says about the other transactions.
Thank you for the help :D
I just want to follow up and say that udimi support followed up with me and helped with the refund. I'll just wait and see what the bank says about the other transactions.
Thank you for the help :D
Posted 27 Jul 2019 at 07:24
Raymond Jones
5
2 posts /
1
like
“
Craig Norton on
27 Jul 2019 at 07:08
Hello Udimi!
I love the service but I had to quickly get a refund after my first purchase after a $61 dollar purchase turned into a $183 one! Can I have a refund back to my account and not my Udimi "money" tab.
Best, Craig Norton
”
I almost did this but discovered what happened. I was at the checkout and before I pushed the button I checked my messages and then went back in. The price doubled and I looked up and it showed that I ordered twice. I went up and clicked on the x of one of the orders and it went away and my price changed back to one. 61x3=183 I think this is what happened to you.
I almost did this but discovered what happened. I was at the checkout and before I pushed the button I checked my messages and then went back in. The price doubled and I looked up and it showed that I ordered twice. I went up and clicked on the x of one of the orders and it went away and my price changed back to one. 61x3=183 I think this is what happened to you.
I almost did this but discovered what happened. I was at the checkout and before I pushed the button I checked my messages and then went back in. The price doubled and I looked up and it showed that I ordered twice. I went up and clicked on the x of one of the orders and it went away and my price changed back to one. 61x3=183 I think this is what happened to you.
”
be sure to report this to support people. If that's a bug, they will quickly fix it.
be sure to report this to support people. If that's a bug, they will quickly fix it.
Hello Udimi!
I love the service but I had to quickly get a refund after my first purchase after a $61 dollar purchase turned into a $183 one! Can I have a refund back to my account and not my Udimi "money" tab.
Best, Craig Norton
I love the service but I had to quickly get a refund after my first purchase after a $61 dollar purchase turned into a $183 one! Can I have a refund back to my account and not my Udimi "money" tab.
Best, Craig Norton
I just want to follow up and say that udimi support followed up with me and helped with the refund. I'll just wait and see what the bank says about the other transactions.
Thank you for the help :D
Thank you for the help :D
I love the service but I had to quickly get a refund after my first purchase after a $61 dollar purchase turned into a $183 one! Can I have a refund back to my account and not my Udimi "money" tab.
Best, Craig Norton
I almost did this but discovered what happened. I was at the checkout and before I pushed the button I checked my messages and then went back in. The price doubled and I looked up and it showed that I ordered twice. I went up and clicked on the x of one of the orders and it went away and my price changed back to one. 61x3=183 I think this is what happened to you.
be sure to report this to support people. If that's a bug, they will quickly fix it.
Raymond
Raymond