Forum Solo ads My account was charged 3 times and I would like the transaction put back into my card.

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2 posts / 1 like

Hello Udimi!

I love the service but I had to quickly get a refund after my first purchase after a $61 dollar purchase turned into a $183 one! Can I have a refund back to my account and not my Udimi "money" tab.

Best, Craig Norton

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2 posts / 1 like

Sorry, will do. Raymond

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626 posts / 570 likes
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Raymond Jones
Raymond Jones on 4 Aug 2019 at 17:44

I almost did this but discovered what happened. I was at the checkout and before I pushed the button I checked my messages and then went back in. The price doubled and I looked up and it showed that I ordered twice. I went up and clicked on the x of one of the orders and it went away and my price ch

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be sure to report this to support people. If that's a bug, they will quickly fix it.

Best, Uncle Dimitry.

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2 posts / 1 like
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Craig Norton
Craig Norton on 27 Jul 2019 at 07:08

Hello Udimi! I love the service but I had to quickly get a refund after my first purchase after a $61 dollar purchase turned into a $183 one! Can I have a refund back to my account and not my Udimi "money" tab. Best, Craig Norton

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I almost did this but discovered what happened. I was at the checkout and before I pushed the button I checked my messages and then went back in. The price doubled and I looked up and it showed that I ordered twice. I went up and clicked on the x of one of the orders and it went away and my price changed back to one. 61x3=183 I think this is what happened to you.

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2 posts / 1 like

I just want to follow up and say that udimi support followed up with me and helped with the refund. I'll just wait and see what the bank says about the other transactions.

Thank you for the help :D