Forum Solo ads ID Verification: Document Failed

5.0 (5)
6 posts / 5 likes

I paid US$5.33 for ID Verification application. When I am informed that my document is not visible and being brought back to my settings page, I wonder if I have to pay another US$5.33 for getting it successful. I do not want to waste another payment. How to get ID verified successfully?

5.0 (185)
104 posts / 33 likes

I think it ridiculas that anyone should have to pay to be verified, if someone is using Paypal that is a good enough verification.

Bill Abbott

4.9 (1581)
84 posts / 42 likes
Bill Abbott
Bill Abbott on 8 Aug 2019 at 05:52

I think it ridiculas that anyone should have to pay to be verified, if someone is using Paypal that is a good enough verification.

You can open a PayPal without proper verification, so I wouldn't agree with that :)

5.0 (185)
104 posts / 33 likes

Really, so your saying that sellers are not verified with Paypal? Genuine sellers have no choice but to be fully verified with Paypal. I have had a Paypal business account for years and had to go through strict verification.

Bill Abbott

5.0 (5)
6 posts / 5 likes

See attach

I paid by PayPal. After submitting documents and receiving the warning notification, where can I send the other one for this? I am confused by this.

0
627 posts / 570 likes

Looks like our verification partner Shufti is not the best solution for that. We will refund costs for failed verifications.

Best, Uncle Dimitry.

5.0 (2)
5 posts / 6 likes
Uncle Dimitry
Uncle Dimitry on 8 Aug 2019 at 13:40

Looks like our verification partner Shufti is not the best solution for that. We will refund costs for failed verifications.

My verification just failed as well - all uploaded photos were 100% legit and legible. Glad to hear refunds will be given :)

0
627 posts / 570 likes
Evan
Evan on 8 Aug 2019 at 14:21

My verification just failed as well - all uploaded photos were 100% legit and legible. Glad to hear refunds will be given :)

send a message to support and they'll refund the payment

Best, Uncle Dimitry.

5.0 (5)
6 posts / 5 likes
Uncle Dimitry
Uncle Dimitry on 8 Aug 2019 at 13:40

Looks like our verification partner Shufti is not the best solution for that. We will refund costs for failed verifications.

Thank you for your great help to refund back to us. God bless you, Uncle Dimitry.

0
1 post / 0 likes
Nathanael Thomas Oswald
Nathanael Thomas Oswald on 8 Aug 2019 at 02:24

I paid US$5.33 for ID Verification application. When I am informed that my document is not visible and being brought back to my settings page, I wonder if I have to pay another US$5.33 for getting it successful. I do not want to waste another payment. How to get ID verified successfully?

The same problem i couldnt register ! With all proven douments i provided !!!

5.0 (5)
6 posts / 5 likes
Uncle Dimitry
Uncle Dimitry on 8 Aug 2019 at 13:40

Looks like our verification partner Shufti is not the best solution for that. We will refund costs for failed verifications.

May I please know when this refund will be credited to bank account?

0
627 posts / 570 likes
Nathanael Thomas Oswald
Nathanael Thomas Oswald on 14 Aug 2019 at 04:55

May I please know when this refund will be credited to bank account?

just write to our support folks and they will do it

Best, Uncle Dimitry.