UDIMI IDENTIFICATION
UDIMI IDENTIFICATION
John Walner
0
2 posts / 1 like

HI THERE, I started the udimi process of verification. but i get to the authenteq app it wont work. i have just paid 3 bucks, but still stuck.

any help would be appreciated.

Posted 22 Sep at 19:51
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Mark Lee
3782  / 30
14 posts / 12 likes

I went through a couple hurdles in the process too. What exactly is not working?

Posted 23 Sep at 01:13
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Ben Abdallah
29  / 1
63 posts / 12 likes

Hey John, You have to verify with your passport id if you live outside of USA.

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Posted 23 Sep at 14:22
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John Walner
0
2 posts / 1 like

i live out side USA and don't have a passport. i only have ID which doesn't get through authenteq app.

Posted 24 Sep at 22:52
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Ben Abdallah
29  / 1
63 posts / 12 likes

Hey john,

I suggest you to contact live support to verify your identity without the app in this case.

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Posted 24 Sep at 23:02
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Monica Bhalla
0
6 posts / 1 like

Guys, same problem i am facing, i have paid twice but still could not able to process with my national id.

Posted 29 Sep at 11:38
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Max Udimi
0
21 posts / 8 likes

Feel free to contact the customer support team in the Help section for assistance with the verification process.

Posted 29 Sep at 14:20
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Olivier Thibeault
4
7 posts / 0 likes
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John Walner on 22 Sep 2019 at 19:51
HI THERE, I started the udimi process of verification. but i get to the authenteq app it wont work. i have just paid 3 bucks, but still stuck.

any help would be appreciated.

Hello, did you fix your problem ?

Olivier Thibeault
Posted 6 Oct at 20:36
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Monica Bhalla
0
6 posts / 1 like

I am on the process, help team is very nice, they are solving my problem, i have sent them via mail my id to verify manually. Soon it will be done now.

Posted 7 Oct at 12:51
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Huay Lim Sim
4
5 posts / 0 likes

I paid $3 for the verification process and the app wouldn't work.


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Posted 7 Oct at 17:50
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Vitaly
0
3 posts / 1 like
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Huay Lim Sim on 07 Oct 2019 at 17:50
I paid $3 for the verification process and the app wouldn't work.

Could you please contact customer support team with the issue, they will help you go through the verification process.

Posted 8 Oct at 07:19
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Huay Lim Sim
4
5 posts / 0 likes
Dear support, I do not know how to sent the photo to you. So I think it is
better to forget about the identification process. Anyway I have a photo on
my profile page which I am also not able to lift up to send to you.

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Posted 16 Oct at 17:50
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Huay Lim Sim
4
5 posts / 0 likes
Dear support,

I had been trying hard to send you this. I think the earlier attempt had
failed. Attached is my photo. Thank you.
Regards,

H L Sim

On Thu, 17 Oct 2019, 01:50 Huay Lim Sim, wrote:

> Dear support, I do not know how to sent the photo to you. So I think it is
> better to forget about the identification process. Anyway I have a photo on
> my profile page which I am also not able to lift up to send to you.
>

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Posted 17 Oct at 01:34
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