HI THERE, I started the udimi process of verification. but i get to the authenteq app it wont work. i have just paid 3 bucks, but still stuck.
any help would be appreciated.
I went through a couple hurdles in the process too. What exactly is not working?
Hey John, You have to verify with your passport id if you live outside of USA.
i live out side USA and don't have a passport. i only have ID which doesn't get through authenteq app.
I suggest you to contact live support to verify your identity without the app in this case.
Guys, same problem i am facing, i have paid twice but still could not able to process with my national id.
Feel free to contact the customer support team in the Help section for assistance with the verification process.
I am on the process, help team is very nice, they are solving my problem, i have sent them via mail my id to verify manually. Soon it will be done now.
I paid $3 for the verification process and the app wouldn't work.
Could you please contact customer support team with the issue, they will help you go through the verification process.