Credit Card Declined
Credit Card Declined
Edward T Newman
696  / 4
59 posts / 31 likes

Having issues buying solos.
Tried 3 credit cards and 1 debit card. All fail.
2 of the cards have been used many times before with udimi.
One of the cards sends me a text message whenever it thinks a charge is fraudulent and if I respond YES I can retry the charge and it has always worked but now with udimi I never even get the text. My bank still sends them since I got one yesterday for a different company.
Been trying for a week.

Posted 31 May 2020 at 00:24
Avatar
Cheryl Basera
0
90 posts / 39 likes

Hi Edward,


May I ask what errors you received on these transactions?

Posted 31 May 2020 at 01:49
Avatar
Edward T Newman
696  / 4
59 posts / 31 likes
Avatar
Cheryl Basera on 31 May 2020 at 01:49
Hi Edward,

May I ask what errors you received on these transactions?

After trying probably 15 times with all those cards, all with plenty of credit available, over a week including right before I posted, I tried again now to get the exact error message and it went through. lol.

Posted 31 May 2020 at 03:23
Avatar
Cheryl Basera
0
90 posts / 39 likes

Hi Edward,


That's great that you were able to pay for your order. For future problems or issues, you can chat with us through the Help section so we can assist you as soon as possible.


Regards,

Posted 31 May 2020 at 03:43
Go up
Go down