Old solo orders showing on main screen?

Old solo orders showing on main screen?
Joe Garis
198  / 1
4 posts / 1 like

Is it just me or are others having a problem today where suddenly all old solo orders are showing on the main screen? Normally these are archived after you rate the buyer. Today all old archived solos just appeared again. I contacted Udimi support this morning with no response yet. So just wondering if this is a system wide problem.

Posted 2 Oct 2014 at 22:00
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Joe Garis
198  / 1
4 posts / 1 like

Update: Immediately after posting this I got a response from support saying "that's temporary issue. Tomorrow it will act the same way as before".

Note to Udimi: Please communicate with us by posting issues/solutions to the main forum so we can stay up-to-date on problem. It will also cut down on support for you :-)

Posted 2 Oct 2014 at 22:04
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Uncle Dimitry
0
627 posts / 570 likes
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Joe Garis on 02 Oct 2014 at 22:04

See attach

we thought we can do that small trick quickly, but you guys catched us instantly :-)

Posted 2 Oct 2014 at 22:32
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Joe Garis
198  / 1
4 posts / 1 like

No problem. Thanks for working it out quickly :-)

Posted 2 Oct 2014 at 23:27
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Heather Alessandra
1696  / 1
239 posts / 246 likes

Oh geez I just sent in a ticket to support about this same issue. Was driving me nuts. LOL. Should have read the forum first. Anyway glad it's going to be fixed tomorrow!

Posted 3 Oct 2014 at 02:03
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Terry Orletsky
332  / 6
10 posts / 1 like

I like Joe's suggestion about communicating issues. Also, please get rid of the bad "waiting for order acception." phrase. "Acception" is not a word. It should be "acceptance" (former English teacher).

Posted 3 Oct 2014 at 05:02
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Rick Ling
218  / 3
220 posts / 41 likes

lol......

An "exception" to the rule maybe......!! but wrong use this time...

Posted 3 Oct 2014 at 12:16
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Arjan Van Hemert
9
39 posts / 7 likes

Well since I joined Udimi it never shows the right number of orders I had on my page and today it got all reset. Contacted support about this but they told me it can take weeks to solve this (important for me) problem. Snif!

Posted 16 Oct 2014 at 19:16
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