How does one contact Udimi for a refund?
How does one contact Udimi for a refund?
Rev Thabiti
1
1 post / 0 likes
No one will sell me ads and Udimi does not show how to contact then for refunds
Posted 4 Oct at 01:07
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Heather Wright
0
2 posts / 0 likes
Did you ever find out how? I am in the same boat and would love to know!
Posted 5 Jan at 18:34
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Craig Raphael
192  / 6
21 posts / 19 likes
Go to the top of the site and click on "Help" button and follow the appropriate steps.
Posted 5 Jan at 19:49
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Alexis Hradek
179  / 9
58 posts / 45 likes
If you have bought a solo from a seller, an havent gotten any clicks and the seller doesnt finish the solo in the amount of time given, you will recive a refund automatically when the time is up. I belive its 96 hours the seller has to finish the solo.
Posted 5 Jan at 22:11
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Liz Hall
2325  / 5
358 posts / 161 likes
go to help button then my ticket ok
Posted 5 Jan at 22:28
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Liz Hall
2325  / 5
358 posts / 161 likes
go to help button then my ticket ok
Posted 5 Jan at 22:28
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Tommy Mclaughlin
710  / 11
66 posts / 27 likes
If I have read the question correctly -- there is no refund facility for people topping up for buying solos ...
Posted 5 Jan at 22:52
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Liz Hall
2325  / 5
358 posts / 161 likes
If they never receive the clicks they should get there money back
Posted 6 Jan at 01:14
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Tommy Mclaughlin
710  / 11
66 posts / 27 likes
Agree but the way I read the question is that sellers are rejecting solo requests so buyers unable to buy solo s and wants his money refunded from udimi
Posted 6 Jan at 10:39
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Liz Hall
2325  / 5
358 posts / 161 likes
I read it wrong they want there top up money back because no one will sell them solo which is very strange
Posted 6 Jan at 11:40
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Rick Ling
218  / 3
224 posts / 41 likes
Well if that is the case needs to go an order solo not wait for someone to offer to sell hmm??? If I have read the question correctly as odd as it maybe hmm....
Posted 6 Jan at 12:05
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Heather Wright
0
2 posts / 0 likes
Thanks for the replies! Going to Help and My Ticket is something I hadn't tried. I appreciate it.
Posted 7 Jan at 00:13
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Doris Cheng
0
1 post / 0 likes
try the help and submit a ticket section.
Posted 7 Jan at 03:16
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Andy France
5
11 posts / 1 like
I suppose it might be the niche that Rev Thabiti is in that causes sellers problems ;-)
Posted 8 Jan at 12:32
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Dean James
575
28 posts / 21 likes
Funds are held in escrow by udimi so a rejected solo will simply add the funds back to your balance. There isn't a problem here?!
Posted 8 Jan at 23:19
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Liz Hall
2325  / 5
358 posts / 161 likes
did you ever get a solo ??
Posted 9 Jan at 05:22
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