Posts of Craig Raphael
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Craig Raphael
192  / 6
21 posts / 19 likes

That wouldn't apply to me. It was a 50 click solo and due to a death in my family, I didn't start it in time. I didn't worry about it because I can get 50 clicks done in plenty of time. Then I log in and see this new "feature" and I'm not about to send more clicks knowing that the buyer can ask for a refund at any time. Why would anyone do that? All in all, its just one more reason I don't like this place. There are multiple reasons, which is why my activity has decreased BIG TIME. I turn WAY more solo ops down than I accept and its reasons like this as to why.

Posted 6 Dec 2015 at 12:58
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Craig Raphael
192  / 6
21 posts / 19 likes

It is probably due to sellers canceling orders because of the "didn't start on time" thing. When/if you don't "start on time" as a seller, you, as the buyer, can get all/most of the clicks and then ask for a refund anyway. So a seller, you are forced to continue on and take the chance of giving the buyer the clicks and not getting paid...OR, refund the buyer and get dinged for offering a refund. Either way, you are screwed in my opinion. I was unaware of this great "feature" until it happened to me. So as a seller, why would you give a buyer more clicks knowing that despite your efforts, the buyer can simply take the clicks and ask for a refund? Crazy.

Posted 6 Dec 2015 at 12:50
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Craig Raphael
192  / 6
21 posts / 19 likes

So we, as sellers, are given a time perimeter for completion of the solos, which is understood. Now we potentially get dinged though if we don't "start on time"?. So I was a few hours late to start my solo (I didn't know of this new "rule") and now the buyer can cancel the solo (despite how many clicks are given) with a refund? This shit is crazy in this place. Rules change non stop and you can't win for losing here. I have slowed down here because of all the bullshit changes but this one sets me over the top. I think its crazy that because I start a few hours late but finish the solo on time, that the buyer can wait until all clicks are given and then ask for a refund. Yet one of many many reasons that I won't be selling solos in here much. Really unfortunate but true.

So I felt forced to go ahead and refund my last buyer because every time I log in, I see the "buyer can ask for a refund anytime" in bold red letters. Why in the world would I continue on and give this guy MORE clicks, not knowing if he would ask for a refund upon completion or close to it? So all of you other sellers out there, just know that not only are you on a time for completion, but you are subject to, what I believe is, a forced refund if you don't "start on time".

Oh...one last thing. Since I refunded the buyer, now I can't even message the guy and explain myself because that option was not available after the refund was issued. So double whammy.

Scott Gleason, if you can see this, I was unable to message you regarding my abrupt refund and offer any explanation. Read my above post please.

Posted 6 Dec 2015 at 12:46
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Craig Raphael
192  / 6
21 posts / 19 likes

I understand your logic Uncle D. I don't agree with it is all. I manage and comply though and that's all I need to worry about. I just figured if enough people agreed with my thoughts, that you might take it into consideration.

Posted 10 Mar 2015 at 20:25
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Craig Raphael
192  / 6
21 posts / 19 likes

Due to the forum rants regarding the time line in which to complete a solo and the "automatic refund", I think the following....

1.) Udimi should have notified all sellers or made it blatantly obvious that the change you just made was going to be made. It appears that all of us are learning the hard way and nobody quite understands anything. This leads me to believe that the change was simply integrated without any notification or explanation.

2.) That the timer in general is an interference, not a "feature". If the buyer and seller are in communication, then the timer doesn't need to be there. What if the buyers wants xxx amount of clicks per day and that doesn't match up with the timer? There are certain times that things stray from the norm, for both the buyer and seller, and the timer voids these out completely.

3.) If the timer is going to be a "feature" here, shouldn't someone be allowed to complete say 500 or 1000 clicks in a longer time frame than just 100? Clearly it takes longer for those clicks.

I don't quite understand many of the features here, nor do I agree with them. Safe swaps and Udimi fail to notify anyone of any changes being made. You might post about them in a forum thread but not everyone reads or participates in forums. Heck...not everyone participates in rating or logging into their account regularly so assuming that a thread is adequate is a mishap on your part.

I appreciate the opportunities your site offers and I'm glad to be a hall of famer here but the constant changes being made that nobody knows or understands and for them to all but heavily favor the buyer, I strongly disagree with.

This thread is a prime example. You have installed an "automatic refund" feature with nobody knowing about it. Yet, many have complained about possibly having an "automatic positive rating" for those buyers that fail to participate in the rating system and you haven't done anything about this....at least not to my knowledge.

Anyway, that is my 2 cents.

Posted 10 Mar 2015 at 17:59
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Craig Raphael
192  / 6
21 posts / 19 likes

I believe you get the remaining $30 Tommy. That's my understanding. More importantly, after the initial 100 hours, you still have another 50 hours to deliver. That's how it worked for me at least.

Either way, with all of these questions and new changes being made, you would THINK that serious notifications would be going out to all sellers regarding these changes. It appears that everyone else is learning about them as we go, without notice of any kind, just like it happened to me. I feel like if the buyer and seller are communicating, Udimi should stay out of it personally. I don't run this site though so...that's my 2 cents.

Posted 10 Mar 2015 at 17:47
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Craig Raphael
192  / 6
21 posts / 19 likes

I asked about this a few days ago when this change was implemented. You will have 50 hours AFTER your deadline to deliver and if you do so, you will get paid (or at least I did). Here is what support wrote to me.....

Hello Craig.

It`s new function on our website.

In case if 100 hours have gone and clicks were not delivered, system after 50 hours automatically gives refund to the buyer,additional cost for the refund and lost points apply. The buyer can cancel an automatic countdown on his solo page if he wants to.

Seller can ask the buyer to stop an automatic countdown. Best regards, Udimi Support Team

Posted 9 Mar 2015 at 23:02
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Craig Raphael
192  / 6
21 posts / 19 likes

Yes Rick. I was unaware of the newbie safe or the ability to transfer previous ratings from Safe Swaps. This is why I believe this should be disclosed up front to all new Udimi members if not automatically taken care of. Knowing these things ahead of time though is a necessity in my opinion.

Posted 11 Feb 2015 at 14:17
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Craig Raphael
192  / 6
21 posts / 19 likes

I expressed a concern in a post earlier but since you are offering suggestions, here are mine.

I had several buyers that, for whatever reason, have not chosen to rate me. They have not rated me poorly or positively. When you are first starting out and dealing with the "newbie safe", this becomes really problematic. In my case, I had completed the solos for these people and then asked them to rate me. Some responded claiming the solo went well but they had "forgotten" to rate me in the time perimeters set. The time elapsed, I got no rating, and therefore, had my funds were held longer than necessary.

So I had completed the solo in my time perimeters, asked them to rate me, got feedback in messages that the solo went well and that they would rate me, they didn't rate me and I was, in essence, not paid for what I did in a timely fashion all because they didn't use the rating system set forth.

My proposal is that a buyer should be given a specific amount of time to rate the seller and if they do NOT rate the buyer poorly in that time frame, the system should give a positive rating to the seller by default. This way, when a buyer starting out does all that THEY can do by following the guidelines, completing the solo in the perimeters set forth and asking the buyer to rate them....will not have funds held up due to the buyers lack of inactivity. To add fuel to the fire, all of these buyers got positive ratings from ME because I DID use the rating system set forth. So they got their solo, got a positive rating and I was over here not getting paid for my work because they chose not to rate me in a timely fashion.

I got beyond this so now it doesn't matter but when you have $200-$300 being held from you and you NEED those ratings to get paid for the work you've done, it is REAL important. Nothing is more disheartening when you are starting out, doing the right thing and following the rules and can't get paid for it because of someone else's lack of participation in using the system you set forth for them to use.

My 2nd suggestion is this....

For those like me that sold solos in Safe Swaps prior to Udimi and had hundreds of positive ratings there, it should be automatic that those ratings carry over to Udimi. I didn't know that this was a possibility to transfer them until another Udimi member told me about it in order to get over my initial "newbie safe" problem. It is a viable option and would eliminate those who have sold solos for years successfully to be bound to the "newbie safe" thing.

In reality, I had sold solos for 5 years and I am a hall of famer in Safe Swaps so starting out here in Udimi and having to deal with the "newbie safe" thing was a little disheartening as well. I already had a proven track record.

My 3rd suggestion is this....

If a new person is going to have a "newbie safe", it should be disclosed PRIOR to selling their first solo. I found out about the "newbie safe" thing AFTER I sold my first solo and was not happy about finding it out this way. Once you accept a solo sell and start it, you are literally FORCED to have to deal with this and in MY case, I had a way around it by way of my previous track record I mentioned at Safe Swaps. Had I known about it PRIOR to the sell, I could have had my ratings transferred from SS long beforehand.

I'd like to point out that I understand the need and purpose of the newbie safe. I'm not saying that I disagree with it either but in my case, I felt like it was uncalled for that I should be subject to it due to my previous ratings in Safe Swaps. So had I known about the newbie safe ahead of time and if my ratings were to be automatically transferred like I propose, I could have avoided all of my issues with the "newbie safe".

I have spoken to other members of Udimi that also have funds tied up that they can't collect on because of the same exact scenario that I was in. They didn't know about the newbie safe until after they sold their first solo, they had buyers that wouldn't rate them and there funds sit there, despite the fact that they have a track record previously and that they also were dealing with buyers that wouldn't rate for some reason.

So having automatic transfer of ratings from Safe Swaps if you have them and knowing and understanding the newbie safe thing PRIOR to selling solos would improve this system in my opinion. It would also eliminate new sellers from having their funds withheld due to nonresponsive or irresponsible buyers. If a buyer opts to NOT use the rating system, I don't feel like the seller should take the impact of their actions. If they have say 2 weeks to rate the seller and don't rate them poorly, I think it is reasonable to assume that they are happy with the solo and just aren't rating them for some reason so the system should give the seller a positive rating at that point.

Thanks for reading and listening. Any of you members that understand and/or agree with this proposal, make sure and let them know about it. That's why he is asking :)

Sincerely,

Craig

Posted 11 Feb 2015 at 13:45
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Craig Raphael
192  / 6
21 posts / 19 likes

Annie...define sign up. If you sent traffic to a page that required them to opt in before anything happened, then you should have gotten some sign ups yes. If by sign up, you mean nobody joined your opportunity yet that requires pay, that may or may not happen. Secondly, if you placed the wrong link in the swipe, that would certainly be your mistake, not the sellers. I always review my offers, particularly from new buyers but nonetheless, if they sent out what you provided, that's all that is expected from them.

Posted 10 Feb 2015 at 18:44
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Craig Raphael
192  / 6
21 posts / 19 likes

For those of you that didn't know, IF you have a history of selling over on SS, you can transfer your ratings from there to Udimi. They did it for me so this issue has been resolved now. I would like to thank Udimi and the support for resolving it in a timely fashion.

Posted 9 Feb 2015 at 09:45
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Craig Raphael
192  / 6
21 posts / 19 likes

I agree Dean. Otherwise, the seller is being penalized by the buyer not using the rating system. However, they still got their solo completed so ultimately, the seller loses in this deal. It's not a big deal because I guess we all have to deal with it at first but I just feel from a principle standpoint, the sellers income shouldn't hinge on the buyers lack of using the system in place in a timely fashion. One of my buyers was asked 3x to rate me and hadn't logged in for weeks. They finally did log in and the rating period ended. Therefore, I lost out on a good rating because he was inactive but HE got his solo delivered.

In summary, I think these kinds of incidences should yield some exceptions. I mean, a seller HAS to complete the solo and in return, the buyer should HAVE to rate you OR the seller wins by default after a certain amount of time. I agree completely. If they are given adequate time to rate either positive or negative and they do neither, the seller should get a positive rating by default.

Posted 9 Feb 2015 at 02:06
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Craig Raphael
192  / 6
21 posts / 19 likes

I made this suggestion in a support ticket but I'm hoping that some of you will agree with me and they will see a need for a change in the system. I have done 7 solos and completed them all on time as I am supposed to do. I'm in the middle of my "newbie safe" thing so here I stand, 7 solos done and completed and over $200 of my money being held up because some of these buyers have "forgotten" to rate me. I have messages where they have communicated with me that the solo went well but they forgot to rate me and consequently, I don't get paid until I have 5 ratings. That's all fine and dandy when things are running smooth but I don't feel like our fate should lie in the hands of sellers that are not active on here. Some of these guys haven't logged in since they purchased the solo from me. They didn't rate me poorly either....they just didn't rate me.

So in closing, should our pay hinge upon buyers that either forget to rate or refuse to rate you? As the seller, I can't do anymore than complete the solo and ask them to rate me. Apparently, completing the solo isn't satisfactory in this case and I believe that should change. Had my ratings been poor...I would understand withholding funds..but they are not poor. They simply aren't using the rating system and yet, they have gotten what they paid for while a good seller is waiting in the winds. I'm now going on over 1 month of waiting because of this stuff happening.

Anyone agree or disagree?

Posted 8 Feb 2015 at 19:07
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Craig Raphael
192  / 6
21 posts / 19 likes

You can move into your PayPal account and do what you wish with it

Posted 7 Feb 2015 at 21:12
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Craig Raphael
192  / 6
21 posts / 19 likes

I would advise you to check out all of the sellers and consider all facets like price, ratings, etc. Don't be unrealistic though...we ALL want the best solos and traffic possible :)

Posted 7 Feb 2015 at 19:16
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Craig Raphael
192  / 6
21 posts / 19 likes

Dan...I think that would work for you. If you are interested, I would be willing to send 50-100 clicks to it for you. Let me know :)

Posted 2 Feb 2015 at 03:53
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Craig Raphael
192  / 6
21 posts / 19 likes

I have used eBizac and Aweber and GR and all of them...only one that hasn't shut me down or messed with me at all is eBizac. 7 years strong so far. I'm just saying :)

Posted 18 Jan 2015 at 12:05
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Craig Raphael
192  / 6
21 posts / 19 likes

Don't forget my profile as I am offering a great introductory price :) Like John, I'd check your squeeze page and let you know from there.

Posted 11 Jan 2015 at 11:47
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Craig Raphael
192  / 6
21 posts / 19 likes

Go to the top of the site and click on "Help" button and follow the appropriate steps.

Posted 5 Jan 2015 at 19:49
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Craig Raphael
192  / 6
21 posts / 19 likes

If we knew the answer to this, we'd all be rich Marvin. Nobody can determine that with any certainty because offers change, days change, times change, moods change, etc. I personally believe that I would get a low ticket sales per 100 clicks of about $7 to $15. Anything beyond that with 100 clicks would be unreasonable in my opinion. Build your list and then market to them if you're counting on sales. That's my 2 cents :)

Posted 1 Jan 2015 at 14:47
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