Udimi is a Top 1 marketplace to buy or sell email solo ads in the world. To guarantee the best traffic quality to buyers and fast payments to sellers, we stand between parties and control every step of the process.
Udimi is a registered trademark of Udimicom, Limited. Ifigeneias 14, 3036, Limassol, Cyprus
@Christian - Pride? I swallowed that long ago for the sake of CUSTOMER SATISFACTION and business has never been better.
@Christian - Pride? I swallowed that long ago for the sake of CUSTOMER SATISFACTION and business has never been better.
Okay, I'm done...great conversation. I personally enjoy a cool-headed debate where a subject is dug into from opposing sides.
Okay, I'm done...great conversation. I personally enjoy a cool-headed debate where a subject is dug into from opposing sides.
Glad you can tell this is a friendly debate. Cause it is :)
Yes there are always a few unsavory individuals but I have sold over 1000 solos over the years here and it such a small fraction that I don't think it is worth upsetting the current balance. I just refund them, never sell to them again and move on.
Glad you can tell this is a friendly debate. Cause it is :)
Yes there are always a few unsavory individuals but I have sold over 1000 solos over the years here and it such a small fraction that I don't think it is worth upsetting the current balance. I just refund them, never sell to them again and move on.
I can't recall a resolution center in Safe Swaps. Maybe that was before my time or my memory is slipping. LOL
I dunno, my issue rate is like 1% and in 98% of those cases it is the buyer, hosting, tracker or A/R that ends up being the issue and I show them why they are wrong but if they are still not satisfied I just refund.
My guess the other top sellers around here have similar issue rates. Therefore, it would be difficult for me to see why Udimi would spend additional resources developing some type of resolution center for such a small percentage of orders.
I could think of 1000 other better uses of their time. Like an API, that would give me access to all my order information so I could build a custom backend for myself, integrate my a/r and tracking.
I can't recall a resolution center in Safe Swaps. Maybe that was before my time or my memory is slipping. LOL
I dunno, my issue rate is like 1% and in 98% of those cases it is the buyer, hosting, tracker or A/R that ends up being the issue and I show them why they are wrong but if they are still not satisfied I just refund.
My guess the other top sellers around here have similar issue rates. Therefore, it would be difficult for me to see why Udimi would spend additional resources developing some type of resolution center for such a small percentage of orders.
I could think of 1000 other better uses of their time. Like an API, that would give me access to all my order information so I could build a custom backend for myself, integrate my a/r and tracking.
Yes, I do recall that they would remove certain feedbacks. But I think at that time I don't believe you could refund and remove a negative either.
The truth is buyers DON'T OWE US AN EXPLANATION. And that should not be grounds for feedback removal.
And put yourself in Udimi's shoes, what a waste of time and resources to have to start arguing with sellers as well.
And it is a waste of a sellers time to have to argue with Udimi as well.
Just refund and move on to the next!
Yes, I do recall that they would remove certain feedbacks. But I think at that time I don't believe you could refund and remove a negative either.
The truth is buyers DON'T OWE US AN EXPLANATION. And that should not be grounds for feedback removal.
And put yourself in Udimi's shoes, what a waste of time and resources to have to start arguing with sellers as well.
And it is a waste of a sellers time to have to argue with Udimi as well.
Just refund and move on to the next!
@Heather Alessandra
As stated by Uncle Dimitry this will come in the next update: 100% Refunds and Ratings
Currently a 100% refund removes bad rating from seller’s profile. This won’t happen anymore. Bad rating will stay half-visible on profile even after full refund. This will give potential buyers better idea about seller’s past experience.
So that won't be an option.
@Heather Alessandra
As stated by Uncle Dimitry this will come in the next update: 100% Refunds and Ratings
Currently a 100% refund removes bad rating from seller’s profile. This won’t happen anymore. Bad rating will stay half-visible on profile even after full refund. This will give potential buyers better idea about seller’s past experience.
So that won't be an option.
Thanks for alerting me to that. I was not aware. Well that changes everything. Not sure how that helps buyers either as a good seller in my opinion should provide a quick refund if a buyer is not satisfied. Now we will no longer be incentivized to do that.
Hopefully, Udimi will rethink this one.
Thanks for alerting me to that. I was not aware. Well that changes everything. Not sure how that helps buyers either as a good seller in my opinion should provide a quick refund if a buyer is not satisfied. Now we will no longer be incentivized to do that.
Hopefully, Udimi will rethink this one.