Udimi forum. 100% Filtered Traffic?

Tony Parzakonis

72 posts / 35 likes

Hi, had a situation a few days ago where I had to refund a customer because the system was filtering all 100% of the traffic sent to him. As it happens I had a concurrent customer and the traffic filtering for them was very reasonable (10%). All the same traffic. Can anyone shed some light here? Support?

Posted 10 Apr 2016 at 22:22

William McRea

4156 / 15

406 posts / 355 likes

The customer was probably a Prime account. I was frustrated by this as well until I started to look at the settings on the order. They can select a lot more filters which is fine and I can accommodate but I was not aware at the time. Good lick

I create and sell my own information products …since 2005

Posted 11 Apr 2016 at 15:17

Tom Geo

392 / 15

80 posts / 37 likes

Yes Prime accounts get more filters on there solo ad ordering, but 100% you should send a support ticket

Regards

Tom

Posted 12 Apr 2016 at 14:44

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Tony Parzakonis

72 posts / 35 likes

Thanks for your replies guys, it seems the customer ordered a package with no web traffic. All the clicks went to my CPA rotator and generate comm. anyways.

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Posted 17 Apr 2016 at 14:29

William McRea

4156 / 15

406 posts / 355 likes

I had this happen to me and the traffic filled future orders... Support refuses to acknowldge they have a problem. I even makde a video to prove to them.

I create and sell my own information products …since 2005

Posted 17 Apr 2016 at 15:01

Alexis Hradek

179 / 9

58 posts / 45 likes

can you over-deliver 30% with udimi system

Posted 17 Apr 2016 at 17:34