100% Filtered Traffic?

100% Filtered Traffic?
Tony Parzakonis
71
72 posts / 35 likes

Hi, had a situation a few days ago where I had to refund a customer because the system was filtering all 100% of the traffic sent to him. As it happens I had a concurrent customer and the traffic filtering for them was very reasonable (10%). All the same traffic. Can anyone shed some light here? Support?

Posted 10 Apr 2016 at 22:22
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William McRea
4212  / 17
406 posts / 355 likes

The customer was probably a Prime account. I was frustrated by this as well until I started to look at the settings on the order. They can select a lot more filters which is fine and I can accommodate but I was not aware at the time. Good lick

Posted 11 Apr 2016 at 15:17
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Tom Geo
392  / 15
73 posts / 37 likes

Yes Prime accounts get more filters on there solo ad ordering, but 100% you should send a support ticket


Regards

Tom

Posted 12 Apr 2016 at 14:44
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Tony Parzakonis
71
72 posts / 35 likes

Thanks for your replies guys, it seems the customer ordered a package with no web traffic. All the clicks went to my CPA rotator and generate comm. anyways.


https://udimi.com/p/tonyparzakonis


Posted 17 Apr 2016 at 14:29
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William McRea
4212  / 17
406 posts / 355 likes

I had this happen to me and the traffic filled future orders... Support refuses to acknowldge they have a problem. I even makde a video to prove to them.

Posted 17 Apr 2016 at 15:01
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Alexis Hradek
179  / 9
55 posts / 45 likes

can you over-deliver 30% with udimi system

Posted 17 Apr 2016 at 17:34
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