Losing clicks in udimi tracking
Losing clicks in udimi tracking
Joni Leung
802  / 8
84 posts / 21 likes

Hi guys,

I'm just wondering if anyone having this sort of issues recently.

This is the case:
in my tracking software, I have sent 245 unique clicks but in udimi only shows 160 unique and 43 Useless clicks (total 203 clicks). so, 42 clicks were not counted by udimi's tracking (245-203).

Normally my tracking software and udimi's tracking software were not that much of different (less than 5 clicks different)

This happened since last week.

Because this sort of problem has happened before and were talked about in the forum. So, just wondering if this is happening again to all sellers.

Thanks,

Posted 21 May at 04:36
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Joni Leung
802  / 8
84 posts / 21 likes

FYI: This buyer is not a prime member

Posted 21 May at 04:45
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Olushola Akinwumi
58  / 5
181 posts / 28 likes

I have been noticing that as well. Support told me of the possibility just above the swipe to send filtered clicks to a different websiteof my choice. I have been doing that with good results.

Hope this helps buddy!

By the way I find that when a buyer likes the traffic he reorders with an affiliate link. This is not right and fair. Any suggestions?

Posted 21 May at 14:28
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Joni Leung
802  / 8
84 posts / 21 likes
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Olushola Akinwumi on 21 May 2016 at 14:28
I have been noticing that as well. Support told me of the possibility just above the swipe to send filtered clicks to a different websiteof my choice. I have been doing that with good results.

Hope this helps buddy!

By the way I find that when a buyer likes the traffic he reorders with an affiliate link. This is not right and fair. Any suggestions?

I have tried as you suggested but it didn't help. I have created a support ticket and they will investigate this matter.

Posted 22 May at 14:23
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Olushola Akinwumi
58  / 5
181 posts / 28 likes

Thanks for the feedback. I believe everyone will like to know what the support answer will be. Thanks!

Posted 22 May at 14:52
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Joni Leung
802  / 8
84 posts / 21 likes

cool. Will update what they'll say

Posted 22 May at 15:02
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William McRea
3845  / 12
341 posts / 308 likes

It happens all the time and support claims it duplicate clicks...I just redirect the traffic to another order and its fine. Make sure you set up your redirect on every order...


Good luck

Posted 22 May at 17:00
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Joni Leung
802  / 8
84 posts / 21 likes

I haven't got an answer from support yet. Let's see what they are going to say about this,

Posted 23 May at 13:17
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Josh Carter
125
15 posts / 7 likes

What is going on? I sent 90 clicks to buyer that ordered 75. 19 clicks are registered by udimi as valid clicks, 25 registered as "useless"... Where are the rest of my clicks? Thats only 44 total. Where are the remaining 46 clicks??

Posted 23 May at 18:17
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William McRea
3845  / 12
341 posts / 308 likes

You will find the missing clicks go to your redirect link..I just redirect these click to other orders and they come out fine. I had to drive 400 clicks to a 100 click order the other day..lol...the extra 300 clicks were used to fill other udimi orders... There is something wrong and I kept talking to support...I figured a solution so everything is cool now. Fact is the missing clicks are going to your redirect link


Posted 23 May at 18:21
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Olushola Akinwumi
58  / 5
181 posts / 28 likes

I agree redirect is the solution right now pending more feedback from support. So many clicks went lost before without redirect

added later

New update guys! Some users have cookies switched off and are being filtered as useless clicks. Check your useless clicks report! Tried sending to another order and actually received sign ups.

added later

Redirect is still the best option


Posted 23 May at 19:41
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Josh Carter
125
15 posts / 7 likes
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William McRea on 23 May 2016 at 18:21
You will find the missing clicks go to your redirect link..I just redirect these click to other orders and they come out fine. I had to drive 400 clicks to a 100 click order the other day..lol...the extra 300 clicks were used to fill other udimi orders... There is something wrong and I kept talking to support...I figured a solution so everything is cool now. Fact is the missing clicks are going to your redirect link

Not realy. I have this set: http://i.imgur.com/FK7OkWd.png so all clicks go directly to buyer.

Posted 24 May at 04:48
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Josh Carter
125
15 posts / 7 likes
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Olushola Akinwumi on 23 May 2016 at 19:41
I agree redirect is the solution right now pending more feedback from support. So many clicks went lost before without redirect
added later

New update guys! Some users have cookies switched off and are being filtered as useless clicks. Check your useless clicks report! Tried sending to another order and actually received sign ups.
added later

Redirect is still the best option

That does nothing realy. As menitoned above, with delivered clicks + useless clicks, I'm still missing half the clicks I sent to buyer.

Posted 24 May at 04:49
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Joni Leung
802  / 8
84 posts / 21 likes
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Josh Carter on 24 May 2016 at 04:49
That does nothing realy. As menitoned above, with delivered clicks + useless clicks, I'm still missing half the clicks I sent to buyer.

Your case is exactly same as mine. It's been 72 hours but yet no update from the support ticket.

Posted 24 May at 05:08
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William McRea
3845  / 12
341 posts / 308 likes

Don't redirect clicks to the buyer he has the flack link..send to another order or redirect to your own landing pages. I've made 100's of dollars doing this.

Posted 24 May at 05:51
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Josh Carter
125
15 posts / 7 likes
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William McRea on 24 May 2016 at 05:51
Don't redirect clicks to the buyer he has the flack link..send to another order or redirect to your own landing pages. I've made 100's of dollars doing this.

How else do you deliver OD? If i send any filtered clicks and OD to my offers or whatever, I cant deliver OD, or am I missing something? And even if this would work, I still dont get where my 50 clicks went. If they were filtered, why wouldnt Udimi show that to me?

Posted 24 May at 06:05
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Joni Leung
802  / 8
84 posts / 21 likes
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William McRea on 24 May 2016 at 05:51
Don't redirect clicks to the buyer he has the flack link..send to another order or redirect to your own landing pages. I've made 100's of dollars doing this.

That's another way of making money but not solving the issue we have currently.

Posted 24 May at 13:09
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