Is Udimi's tracking link broken ???

Is Udimi's tracking link broken ???
John Coburn
3680  / 13
31 posts / 31 likes

Hi...

I'm finding all my solo clients Udimi tracking links are giving me timed out 504 pages.

My solo buyers landing page links are opening correctly, but Udimi's tracking URL ... http://trck.cc ... seems to be broken.

Is this happening to any other solo sellers ???

I'd like to know is this happening to others.

Please advise....

Many thanks,





.


Posted 20 Jun 2016 at 22:03
Avatar
William McRea
4216  / 17
406 posts / 355 likes

Hey John

I just filed a support ticket. Ive got 100's of clicks not showing up delivered even though my Clickmagic link shows they have been. This has happened before and I always get a message that everything is fine. Far as I can tell Ive wasted 100's of clicks today....

Anyone else having this issue

Posted 20 Jun 2016 at 22:43
Avatar
John Coburn
3680  / 13
31 posts / 31 likes

Bill .... If you enter your solo client's Udimi tracking link in your browser.

... and see if it redirects. My clients Udimi links are all timing out and not redirecting to their landing pages.... so are not being recorded as a delivered click.

Any other solo sellers having this problem ??

Thanks

Posted 20 Jun 2016 at 22:59
Avatar
William McRea
4216  / 17
406 posts / 355 likes

Dito...so I am sending traffic that never gets redirected or accounted for. I have real cost as we all do. So this is a bummer!!!!

See attach

Posted 20 Jun 2016 at 23:02
Avatar
John Coburn
3680  / 13
31 posts / 31 likes

WARNING .... All solo sellers ... check your clicks are getting through the UDIMI tracking URL, and being redirected to your solo buyers landing pages. There seems to be a technical problem.

I'm waiting for support to respond to my ticket.



Posted 20 Jun 2016 at 23:15
Avatar
William McRea
4216  / 17
406 posts / 355 likes

Thank John I redirect traffic to other orders. I am sure Udimi will have things fixed up soon :)

Posted 20 Jun 2016 at 23:23
Avatar
Joni Leung
808  / 9
82 posts / 21 likes

yes same here... now all udimi's tracking link can not be accessed at all. Showing error

Udimi should give extra time for sellers to compansate the time and clicks we've been wasting like they did in the past.

For udimi's support.. please UPDATE here if everything is back to normal.

Posted 21 Jun 2016 at 01:54
Avatar
William McRea
4216  / 17
406 posts / 355 likes

I have not heard a peep from support. I know how stressful things get. LOl most sellers do not know there cost per click...I do since I am a retired CFO... But you know ..check...sh.....t happens as long as they explain to Buyers why deliveries are slow I will be cool.

Posted 21 Jun 2016 at 01:58
Avatar
Ajie Wibowo
1434  / 1
29 posts / 19 likes

Have this problem as well.

So are we wasting clicks now? Seems like the Udimi trackers are not running either.

Do we need to stop sending clicks?

Posted 21 Jun 2016 at 02:15
Avatar
Joni Leung
808  / 9
82 posts / 21 likes

I redirect all udimi clicks to other offer. Udimi's tracking not counting the clicks we're sending right now

Posted 21 Jun 2016 at 02:55
Avatar
Jackson Sanders
244  / 1
11 posts / 7 likes

Having this problem too. Hope Udimi can solve it asap!

Posted 21 Jun 2016 at 03:03
Avatar
William McRea
4216  / 17
406 posts / 355 likes

Now even my orders are a mess.....egads


Posted 21 Jun 2016 at 03:10
Avatar
Joni Leung
808  / 9
82 posts / 21 likes

all messed up bro. Anybody getting response from their end via support ticket?

Posted 21 Jun 2016 at 03:37
Avatar
William McRea
4216  / 17
406 posts / 355 likes

nope I just redirected traffic...I think I lost 400-500 clicks.>.. Hopefully things will be okay soon

Posted 21 Jun 2016 at 03:39
Avatar
Joni Leung
808  / 9
82 posts / 21 likes

yes same hete mate... wasted lot of clicks

Posted 21 Jun 2016 at 04:59
Avatar
Ajie Wibowo
1434  / 1
29 posts / 19 likes

Seriously where's the support?

You guys gotta responsible for this.

Posted 21 Jun 2016 at 05:58
Avatar
Ann Jones
1258  / 4
4 posts / 3 likes

Same here

Posted 21 Jun 2016 at 07:13
Avatar
Tomenyuk
0
219 posts / 71 likes

Check your tracking links, they all should be working now.

Posted 21 Jun 2016 at 09:04
Avatar
William McRea
4216  / 17
406 posts / 355 likes

so I guess we supPliers just take it on thE chinfor this

Can anyone confirm it working.....are you guys planning on letting our customers know why we are behind is delivery


Posted 21 Jun 2016 at 13:29
Avatar
Joni Leung
808  / 9
82 posts / 21 likes

Yes It's working fine now

Posted 21 Jun 2016 at 14:23
Avatar
William McRea
4216  / 17
406 posts / 355 likes

Looks good here too...John thanks for the heads up you saved me a lot of wasted Clicks... I would hate to be support to a service like this :)

Clicks away !!!

Posted 21 Jun 2016 at 15:07
Go up
Go down