How do I contact support at Udimi? I'm not finding any method for reaching their support team.
I have two problems.
I subscribed to Prime but it shows me as inactive. Why?
I am mid-conversation with a seller and suddenly this pops up in the message "This person is blocked and won't be able to reply you."
I have not blocked them so I don't understand the issue or how to fix it.
Help link at the top of any page
The Help link only shows me 3 Tutorials for Buyers and 3 Tutorials for Sellers. There is nothing I see there that allows me to actually contact someone.
What am I missing?
Never mind. I see the "New Ticket" button now.
I guess I glossed over that thinking it was the "New Topic" button from the Forum.
we will think on how to make it more noticeable