Access support?
access support?
Bestfit Solutions
3
5 posts / 1 like

How do I contact support at Udimi? I'm not finding any method for reaching their support team.

I have two problems.

I subscribed to Prime but it shows me as inactive. Why?

I am mid-conversation with a seller and suddenly this pops up in the message "This person is blocked and won't be able to reply you."

I have not blocked them so I don't understand the issue or how to fix it.

Posted 19 Sep at 21:24
Avatar
Uncle Dimitry
0
666 posts / 516 likes

Help link at the top of any page

Posted 19 Sep at 21:43
Avatar
Bestfit Solutions
3
5 posts / 1 like

The Help link only shows me 3 Tutorials for Buyers and 3 Tutorials for Sellers. There is nothing I see there that allows me to actually contact someone.

What am I missing?

added later

Never mind. I see the "New Ticket" button now.

I guess I glossed over that thinking it was the "New Topic" button from the Forum.

Posted 19 Sep at 22:35
Avatar
Uncle Dimitry
0
666 posts / 516 likes

we will think on how to make it more noticeable

Posted 20 Sep at 10:37
Go up
Go down
online offline