Just want to reconfirm
just want to reconfirm
Kelvin Yuan
29
9 posts / 3 likes

when a seller accepts an order the maximum time to accept is 24hrs? and the maximum time to allow the clicks to come is how long again?

Posted 12 Jan 2022 at 09:54
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Maurizio Pace
3400  / 14
127 posts / 91 likes

Hi Kelvin, you're right. Time to accept is 24hrs. Deadline to deliver all clicks ordered is 100 hours.

Have a great day!


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Posted 12 Jan 2022 at 10:45
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Shakil Parvez
0
234 posts / 38 likes
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Kelvin Yuan on 12 Jan 2022 at 09:54
when a seller accepts an order the maximum time to accept is 24hrs? and the maximum time to allow the clicks to come is how long again?

Hello Kelvin,

Once the order is placed, your seller has up to 24 hours to decide whether to accept or reject it. If you place the same-day order, the seller will react faster.

You can see all your solos on the Orders screen. All your future orders are in the "waiting" status. After the seller accepts the order, you will get a notification, and the solo cell will change to the "Future state." And from the delivery starts time, the seller will complete the delivery in 100 hours. Usually, they complete it faster than the deadline.

I hope all is clear. Don't hesitate to get in touch with Udimi Live Chat from the Help page if you'll have any questions.

Thank you.

Shakil | Customer Support Specialist
Posted 12 Jan 2022 at 13:05
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Isaiah
2
1 post / 0 likes

Im new here just a question, if the seller is a scam will udimi refund my money for a the clicks i purchased

IDR
Posted 21 May 2022 at 21:25
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