Orders going to 404 udimi page

Orders going to 404 udimi page
Kevin Hansen
3270  / 8
19 posts / 12 likes

Hey Guys

every order i am getting is going to a udimi 404 page. I contacted support but no answer yet. Anyone else having this issue.

Kevin
Posted 5 Aug 2022 at 19:05
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Kevin Hansen
3270  / 8
19 posts / 12 likes

If i click on the little picture of there page it goes to there page but using the tracking link goes to 404

Kevin
Posted 5 Aug 2022 at 19:07
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Shakil Parvez
0
225 posts / 40 likes
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Kevin Hansen on 05 Aug 2022 at 19:07

If i click on the little picture of there page it goes to there page but using the tracking link goes to 404

Hello, Kevin,

We have already noticed this issue, and our tech team is working on this to fix it. We hope it will be fixed soon. You will be updated, of course.

Thank you.

Shakil | Customer Support Specialist
Posted 5 Aug 2022 at 19:28
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Shakil Parvez
0
225 posts / 40 likes

Hello, Kevin, 

I am happy to inform you that the issue with "broken links" is solved. Please note that it did not affect regular solo links. The problem was only with "test links" on proposals. 

Thank you.

Shakil | Customer Support Specialist
Posted 5 Aug 2022 at 20:08
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Glenn Fedoruk
7073  / 242
196 posts / 71 likes

Yes having the same problem

Posted 6 Aug 2022 at 03:42
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Shakil Parvez
0
225 posts / 40 likes
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Glenn Fedoruk on 06 Aug 2022 at 03:42

Yes having the same problem

Glenn, according to our last update, the problem has been resolved. Please get in touch with our customer support from the Help page if you still have the problem.

Thank you.

Shakil | Customer Support Specialist
Posted 6 Aug 2022 at 16:25
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