IMPORTANT: ID check and KYC for sellers

IMPORTANT: ID check and KYC for sellers
Uncle Dimitry
0
627 posts / 570 likes
8

As most of you probably know from our https://udimi.com/filter, on average we ban 12 scams per day. At the moment of writing (20 April 2019), we have 20 340 banned users. All these people tried to steal from honest people.

At Udimi we take our user’s safety seriously. In an effort to create further security we are implementing an ID check system, to be performed on sellers before they receive their first payment.

To make this change easy for everybody, there will be three phases:
1. Verification of sellers joined after 1 April 2019
2. Verification of sellers joined in 2019
3. Verification of all other sellers

The verification will be performed by an outsource company and it will cost each seller 3 EUR.

* All current sellers with 10+ sales will get free verification;
* All sellers with verified ID will get special badge on the profile;
* Additional “Only verified IDs” filter will be added to search engine;
* Verified sellers won’t be able to use a pen name

I’ll be happy to hear your thoughts and suggestions before we start the process.


Best, Uncle Dimitry.

Posted 20 Apr 2019 at 17:09
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William McRea
4215  / 17
406 posts / 355 likes

Things is I would call people and require a government Id to approve sellerS. They need to be real people and not a pen-names. If you’ve had to ban this many people it just means you should not have approved them in the first place....

I get it...it’s a tough balancing act...you want my Id, or to call me brining it on. I just love you are taking this step. To me it’s another example of your organization growing into the leadership role you’ve earned.

Congrats



Bill
Posted 23 Apr 2019 at 19:29
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Edgars Skujins
1268  / 5
4 posts / 2 likes

Sounds good. Great idea.

Posted 24 Apr 2019 at 19:00
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Mark Elali
179
45 posts / 19 likes
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Uncle Dimitry on 20 Apr 2019 at 17:09

As most of you probably know from our Udimi Filter Statistics [https://udimi.com/filter], on average we ban 12 SCAMS PER DAY. At the moment of writing (20 April 2019), we have 20 340 banned users. All these people tried to steal from honest people.

At Udimi we take our user’s safety seriously. In an effort to create further security we are implementing an ID check system, to be performed on sellers before they receive their first payment.

To make this change easy for everybody, there will be three phases:
1. Verification of sellers joined after 1 April 2019
2. Verification of sellers joined in 2019
3. Verification of all other sellers

The verification will be performed by an outsource company and it will cost each seller 3 EUR.

* All current sellers with 10+ sales will get free verification;
* All sellers with verified ID will get special badge on the profile;
* Additional “Only verified IDs” filter will be added to search engine;
* Verified sellers won’t be able to use a pen name

I’ll be happy to hear your thoughts and suggestions before we start the process.

Best, Uncle Dimitry.

Extra security measures are always Good Uncle Dimitry!


Currently To get paid though, they need verified : pp or epayment or transferwise now, how much that really changes things i wonder...


And are you making it optional if there is going to be a badge and filter for it ?


And is the Official name on ID will replace all current names for everyone on udimi? this is going to be messy/confusing considering how many ppl use pen names or business names or just usernames ... i think this step not really necessary


And what about Buyers ? we all know the mount of dodgy buyers , they are all over udimi, and sellers having to refund unfairly in many many cases just to avoid bad review, Any plans on regarding this ? ex. no refund policy, bad review appeal, report buyer option ... extra


Cheers :)

Posted 9 May 2019 at 02:47
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Harshwardhan Singh
27
22 posts / 6 likes

Thank you for creating a safe environment for buyers and sellers alike!

Posted 9 May 2019 at 04:37
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Bill Abbott
187  / 1
104 posts / 33 likes

I agree with you Mark, it's the buyers that need verifying as there are some that bribe sellers in to making refunds. Having said that there are many very good buyers and sellers. I would like to see a no refund policy also.

Bill Abbott
Posted 9 May 2019 at 06:57
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Alexandre
22
5 posts / 4 likes

Excellent idea! Safer environment for buyers and sellers!

Alex
Posted 9 May 2019 at 13:15
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Kujtim Guga
3064
145 posts / 98 likes
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Bill Abbott on 09 May 2019 at 06:57

I agree with you Mark, it's the buyers that need verifying as there are some that bribe sellers in to making refunds. Having said that there are many very good buyers and sellers. I would like to see a no refund policy also.

Not only that but there are some fake buyers,made by some sellers to manipulate the stats..

Posted 9 May 2019 at 14:05
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Dylan Voorhagen
1422  / 6
84 posts / 42 likes

When will this come? :)

Posted 10 May 2019 at 11:13
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Mark Elali
179
45 posts / 19 likes
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Kujtim Guga on 09 May 2019 at 14:05

Not only that but there are some fake buyers,made by some sellers to manipulate the stats..

yes i heard of that before actually ... This will be interesting ... and i think sellers should be allowed to use a username or business name instead of personal name, i mean verifying and using business names are 2 different things ... jusrt my 2 cents :)

Posted 10 May 2019 at 11:41
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Uncle Dimitry
0
627 posts / 570 likes

Yes, we surely will use ID function for suspicious buyers.

I think we will be ready to start our first verifications next week.

Best, Uncle Dimitry.
Posted 11 May 2019 at 11:03
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Uncle Dimitry
0
627 posts / 570 likes
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Bill Abbott on 09 May 2019 at 06:57

I agree with you Mark, it's the buyers that need verifying as there are some that bribe sellers in to making refunds. Having said that there are many very good buyers and sellers. I would like to see a no refund policy also.

We can't have "no refund" policy, because this won't do any good to Udimi in general.

In addition, any customer can call the bank and initiate a chargeback in 5 minutes. Disputes like that are very time consuming and in most cases not even worth the time spent.

But be sure to report all scammy buyers to our support and they will take care of them.

Best, Uncle Dimitry.
Posted 11 May 2019 at 11:08
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William McRea
4215  / 17
406 posts / 355 likes
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Uncle Dimitry on 11 May 2019 at 11:03

Yes, we surely will use ID function for suspicious buyers.

I think we will be ready to start our first verifications next week.

I would encourage this. I know there are sellers that have buyer pen name so they can buy orders from new sellers and then complain to get them dropped. I’ve coached a few people that had this happen. They do everything right and then has to face a Buyer that is only their to cause trouble. Good news is 99.99% of buyers are wonderful :) thanks a million times for those :)

Bill
Posted 11 May 2019 at 16:18
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James
1332  / 36
453 posts / 156 likes

Sorry if this is off topic but I think the new profile layouts don't look very good at all. Now there are giant thumbs down icons on everyone profiles, that can't be good for sales. Also everyone personal bio that makes their profile unique is at the very bottom where you can't see it. Everyone profile just looks the same now. And there are random stats everywhere that I can't imagine a normal buyer could make much sense of.

Posted 13 May 2019 at 21:52
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Dylan Voorhagen
1422  / 6
84 posts / 42 likes

Just got my verification done! Looking awesome :)

Would be nice if its also shown on the forum, or maybe the checkmark small inside a profile pic? Like bottom right?

Posted 16 May 2019 at 20:40
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Daniel Baxter
63
6 posts / 3 likes

Very Smart Move. Udimi's Reputation depends on eliminating the scammers.

Daniel Baxter
Posted 17 May 2019 at 04:00
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Uncle Dimitry
0
627 posts / 570 likes
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Dylan Voorhagen on 16 May 2019 at 20:40

Just got my verification done! Looking awesome :)
added later

Would be nice if its also shown on the forum, or maybe the checkmark small inside a profile pic? Like bottom right?

Congratulations, you are the first!

The work is in progress. Verified marks will be visible almost everywhere.

Best, Uncle Dimitry.
Posted 17 May 2019 at 13:36
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Patrik Radacic
2006  / 18
62 posts / 39 likes

Just did the ID thingy and it was really smooth. Had to find my passport but the app was really well made

Posted 17 May 2019 at 19:58
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Anthony Rousek
368  / 3
9 posts / 3 likes
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Uncle Dimitry on 11 May 2019 at 11:03

Yes, we surely will use ID function for suspicious buyers.

I think we will be ready to start our first verifications next week.

Hi mate i tried to get verified with the app, and its not accepting the back of my drivers license. Im here in Aus is there any advise you can share to get it going? thanks

Posted 26 May 2019 at 06:13
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