I just renewed my promoted status and I am shocked that the one negative I have (which is unjustified) has been highlighted and given as my most popular negative. I paid $37 for promoted status and think I have been screwed big time, this is the last time for me to pay for promoted status and I noticed it happened to others as well. Members of Udimi are giving negatives just to get a refund and this is unacceptable.
Facebook doesn't have a "Thumbs Down", only a thumbs up. Each seller has a different list and different quality traffic. It just causes a more negative atmosphere to have a thumbs down, but whatever works.
Let's not blame buyers only....sellers should accept responsibility for their traffic as well.
It's a fact that outside udimi,solo ads are going downhill...the quality is getting worse every day.
I do get unsatisfied buyers all the time but most of the time it can be solved just by communications.
Some people are never satisfied though,even if you did your best,they got decent results yet their expectations are high. In this case you either accept the bad review or refund...it's part of the business...it cannot be eliminated
I must agree with you, the layout of positive/negative testimonials before this update was better in my opinion... current one is pinpointing at first glance smth which can be easily manipulated by someone who is newbie or doesn't like you for some reason...
fix has been published
Thank you, albeit a bit too late, last week I sold 2000 clicks but since Sunday when I paid for promoted status I have only sold 100 clicks. I don't think that is a coincidence. Hopefully this will now improve for me.
Spot on with everything you said Khaled.
And that is an awesome suggestion brother!! same like sellers have limitation when they are still new, buyers should have rating overall disabled or just negative for let's say 10 first orders ... because we have seen a clear pattern, 90% and more of negative reviewers are new users with few or no rating ...
in General, thumbs down or up as rating is very old now and no marketplace or platform have thus, most used is star rating with Comment and seller can appeal bad reviews or report ...
agreed on that!
Anything can be changed and evolved brother... no one though Udimi would raise the min selling price to .40 nor limiting the Bonus clicks to 15% few months back right ? :)
" Yes, some buyers will take advantage of you but it's part of the business. It happens in every business. " : But a selling platform can at least work to limit this and work with sellers and buyers... as i mentioned above; in General, thumbs down or up as rating is very old now and no marketplace or platform uses this anymore. most used is star rating with Comment and seller can appeal bad reviews or report them to get them revoked or removed...
Anything can be changed and evolved to the better :)