Filter rate excessively high!
Filter rate excessively high!
Kujtim Guga
3064
136 posts / 98 likes
13

I know I am not the only one...

Filtered rate has jumped from 10% average to over 40% without a good reason...

Not sure what you guys are doing but this is not beneficial for both Udimi and sellers.

Previous filter rate was just fine.

Can you explain your decisions about this change?

If you really want to keep traffic and udimi high quality,why don't you check each seller separately?

By putting every seller in the same boat is not fair...You will just make sellers look for other way to sell their traffic...

I am waiting for other sellers options and suggestions..

Posted 17 Jun 2020 at 15:08
Avatar
Charlotte Anglim
51
6 posts / 5 likes

I have noticed this recently and my lists are fresh.

Im not sure what settings Udimi have changed.

Posted 18 Jun 2020 at 17:43
Avatar
Max Udimi
0
43 posts / 20 likes

Kujtim, to provide the best quality of traffic, we are constantly working on the filter improvement.

While we rely on the filtering, we are also checking sellers and their orders individually.

After recent changes, we've made some adjustments to the filter, so the filtered clicks volume should be decreased.

To keep the quality of the clicks high and to prevent the clicks being filtered, I'd suggest avoiding sending the same user to several Udimi offers during a short period of time. Also, make sure the filtered clicks are not redirected to other Udimi solo ads.

Posted 21 Jun 2020 at 20:12
Avatar
Matthew Olesiak
129
1 post / 1 like

I could not agree with this post more.

The filter rate is excessively high and it doesn't make any sense. Some of us - vendors included, spent astronomical amounts of money on building effective and qualified lists.

All of a sudden now the filter rate is increased and due to some factors unbeknownst to us - vendors are on the chopping block? That's a bit unacceptable.

Photo attached as a result of your most recent run-in with this increased filter rate.

Would love to have any C-level executive of this platform weigh in on this subject. We're waiting.

image

Posted 24 Jun 2020 at 23:39
Avatar
Glen Sinnott
19
1 post / 1 like
I agree. It is getting to the point now where Udimi is not a viable platform. Why is there no response here from Udimi?
Posted 25 Jun 2020 at 00:03
Avatar
Jonathan Soh
1521  / 13
2 posts / 5 likes
Avatar
Max Udimi on 21 Jun 2020 at 20:12
Kujtim, to provide the best quality of traffic, we are constantly working on the filter improvement.

While we rely on the filtering, we are also checking sellers and their orders individually.

After recent changes, we've made some adjustments to the filter, so the filtered clicks volume should be decreased.

To keep the quality of the clicks high and to prevent the clicks being filtered, I'd suggest avoiding sending the same user to several Udimi offers during a short period of time. Also, make sure the filtered clicks are not redirected to other Udimi solo ads.

Hi Max,

If there are 10 different offer, and we are not allow to send to 10 different offer to the same subscriber?

Posted 25 Jun 2020 at 01:20
Avatar
Glenn Fedoruk
6848  / 240
177 posts / 71 likes

Running into the same problem I am goiNg to have to resort to stopping orders when I see the filtering is too high . I will be partially refunding a few I am afraid


Udimi #1 seller - 14000 positive reviews 16212 Udimi sales!- 90% Sales Buyers List. Health too!
Posted 25 Jun 2020 at 01:22
Avatar
Kujtim Guga
3064
136 posts / 98 likes

This is not fair.

I am getting clicks as filtered,24h after they have been already sent.

Normal filtered clicks can be redirected somewhere else but these clicks are lost for ever...


Posted 30 Jun 2020 at 08:36
Avatar
Uncle Dimitry
0
554 posts / 569 likes

that doesn't look correct to me, will alert the team to see what's up

Best, Uncle Dimitry.
Posted 30 Jun 2020 at 14:27
Avatar
Max Udimi
0
43 posts / 20 likes

Jonathan, if the subscriber receives many Udimi offers during a short period of time in one day, there is a chance that the clicks that follow the first click will be considered not quality traffic.


Kujtim, some Udimi filters adapt depending on the volume of clicks that fall under it. For example, the percentage of Datacenter and Traffic exchange click.

In rare cases, this leads to a change of click status, and the clicks that were already delivered are marked as filtered. Since at the time of the click the system did not yet know that this was not quality traffic, the clicks had been delivered to the buyer.

Posted 30 Jun 2020 at 23:09
Avatar
Renya
97  / 1
2 posts / 2 likes

Currently running a UK only traffic campaign.. I am in the UK for crying out aloud, I have spent years building my lists in the UK.. and of the 225 clicks ordered, UDIMI has filtered 131!

Looks like I'll get this campaign cancelled and lose all the money from the run.

Never seen anything this drastic.. not sure what system you're using to determine that the clicks are bad? I mean, if someone clicks on a link twice, how can that be discounted as duplicate instead of not counting the 2nd click? You're literally cancelling both clicks due to duplicate clicks LOL.

I also see that clicks from certain ISPs are being discounted due to "too many from the same internet service provider?"

The UK has a limited number of ISPs, and you're penalising me for having too many subscribers coming from the same ISP?

Feels like UDIMI doesn't value sellers anymore here.. I'm truly at a loss of words. I mean, how do I control which service provider is sending the clicks? The buyer is super happy with the clicks, they actually got WAY more than they paid for, but UDIMI thinks otherwise, hmm.. not a win-win scenario at all here.

Renya.Bar
Posted 7 Mar 2023 at 23:20
Go up
Go down