Just wondering if anyone else has had this problem?
Udimi closed down my sellers account because they claim I use click bots. I do my own click tracking on every order and can prove it's not bots. I just started using Udimi about a month ago as a seller and I have all positive ratings, excellent optin averages.
I would assume if I was actually using bot clicks these buyers wouldn't leave positive feedback.
I have requested to know which order Udimi is claiming I used a bot with so I can compare it to my own tracking.
Udimi already treats there sellers poorly with crazy high filters and fees that make it difficult to actually make a profit as a seller...accusing a seller of using bots and shutting down their account without proof is just poor support. Udimi is fast becoming a non-usable platform for sellers.
I had the sae problem yesterday accused of an order with bot clicks . My list is clean . high optin with lots of buyers . Not sure what is going on but could be a glitch in their fraud detection software . Anyone else having similar problem?
If more people stand and say me too maybe they will have a closer look
I was banned for the same reason over a month ago, I know I did not have bot clicks for sure but they did not listen, even worse they have kept a significant amount of money for 60 days which is not good. I have a near perfect record and my customers can't be wrong.