Forum Solo ads No response from Seller

5.0 (3)
1 post / 0 likes

I am new to UDIMI and made my first purchase with a selected seller that I researched ahead of time. The seller accepted the purchase and has only provided 18 of 100 unique clicks with less than 18 hours left to fulfill the order. I reached out to the seller over 8 hours ago with some questions and to ask for an update. So far no response, and no additional unique clicks. I purchased tier 1 clicks with the idea that I needed quality clicks for this time sensitive situation. Any comments or advice?

5.0 (3507)
126 posts / 94 likes

It's pretty strange, but you have your back covered because all undelivered clicks will be refunded in your udimi wallet at least.

0
225 posts / 40 likes
Thomas C Anderson
Thomas C Anderson on 15 Jan 2023 at 19:07

I am new to UDIMI and made my first purchase with a selected seller that I researched ahead of time. The seller accepted the purchase and has only provided 18 of 100 unique clicks with less than 18 hours left to fulfill the order. I reached out to the seller over 8 hours ago with some questions and

Hello Thomas,

The seller has 100 hours in total to complete the delivery. However, in any case, if the seller fails to complete the delivery, the total value of not delivered clicks will be refunded to your Udimi balance. But I hope the seller will complete the delivery on time.

For further assistance, please contact Udimi support from the Help page.

Thank you.

Shakil | Customer Support Specialist | Udimi

5.0 (4277)
411 posts / 355 likes

The guy must already be signed up, or he would not be able to see the forum. So I am not sure if this tactic will work for you. Good luck

Bill