It seems like it's hard to get buyers to leave a review when you finish delivering clicks. But I bet if something went wrong they would be QUICK to say something negative! There should be an automatic positive rating unless the buyer has something negative to say, then the rating would change.

Hey everyone thanks for replies but question is about should a negativo be left if buyers somehow determines his optins where on his site a short period of time. and not time given to leave a rating even though that's another huge debate as well...
Rick Ling

I don't think so Rick...like I said in the other thread a click is a click! If a person visits your site, whether is 5 seconds or five minutes, that's a click.

I feel that with all the filters on Udimi, if you deliver all the clicks, the buyer should not be able to give a bad rating.

All Udimi's sellers usually deliver all clicks. Some buyers want sales. But no one can guarantee for sales. Sales depends on many things. Really bad rating is harmful.

That's what I'm saying. If the seller sends all the clicks the buyer has purchased, then the buyer should not even be able to give a bad rating. Udimi says, only good clicks goes through their filter, so the buyer is only getting good clicks. The seller isn't selling buyers, just clicks.

Yes, you are right. Buyer should not.....

Exactly, yet........................ we as sellers suffer hmm....

I'm inclined to agree with Yorke here. Since the filters in place at Udimi filter out clicks that 'dont' make the grade' for whatever reason, then it's usually reasonable to assume that the clicks that are counted are 'good clicks'. So with that in mind, if a solo is fulfilled within the time period it cannot be the case that a buyer has received a negative experience and/or solo. If it is the case, then the filtering system is not up to par. What say you guys?

Again agree but a negative is not going to be changed no matter what we say hmm..

A negative can of course be removed simply by refunding the solo. It's not ideal, but as Abdul mentions it has the potential to be harmful, so better to simply refund it I think seeing Udimi have no system of arbitration and no plans of introducing one.

One of my customer "Mark Haydin" left me negative rating today. He told that you didn't get many optins from 300 clicks. He got only 20 optins. So he left me negative rating. How amazing. I can see "Mark Haydin" is a new customer at udimi. He got only one positive rating as buyer that I gave him. How can I overcome this situation? Can anyone help me? Note that I am new at udimi and this negative rating is harming me.

You should contact with buyer and request him to remove his rating.

Hmm as I was told not possible to remove ratings unless refund in full the buyer and to me that's bad!! It opens up a can of worms bigtime. Basically if your a buyer you just threaten to give a bad rating and get a refund and hence a free solo as well, anyhow it just becoming more and more a buyers paradise in this place....

Mark Haydin's negative comment was "Not many optins, 300 clicks with 20 optins".

I can't force my subscribers to optin. So how will I fulfill his requirement??

I contacted with Mark Haydin and requested to remove the negative rating. He replied:
"Yes, because I know how my squeeze page should perform and 20 opt ins of 300 clicks is very very poor, I am only being honest with what you gave me, I guess if you give me some free clicks to make up for my loss, I will leave positive feedback, it depends on how good your customer service is and if you can be bothered helping me. If you gave me a good service I will leave positive feedback, how can we both benefit and fix this? no need to get angry, I am also new at this website."

Can anyone suggest me what to do?

What if the seller sends traffic from a porn site, when you ordered Forex traffic? All these clicks will pass the filter, since they all are real, but this kind of traffic deserves negative rating.

Udimi Team,all sellers should be sending traffic from their lists, NOT from a website of any description, so that's an invalid point is it not? The clicks may be real but the method of sending the traffic is not from a list, which is the whole point of buying a solo in the first place. Anyone sending traffic from a website should not be selling solos to any buyer and I would hope Udimi Team WOULD NOT allow it either. Best, Dean.

yes, but porn site's list is still a list