Negative ratings are you annoyed by what is classed as a negative rating???

Negative ratings are you annoyed by what is classed as a negative rating???
Rick Ling
218  / 3
220 posts / 41 likes

So to continue my debate from other thread... with this thread... -------- Ok Uncle so on the next part of my 'time on site' debate do you think a negative rating(I don't think deserved a negative) is warranted regardless of the site quality I mean as you can see alot even leave ASAP quick on a good reasonable offer site but still high tail it quick hmm.... Maybe on negative ratings should be more of an option to rate sellers like a system if [points equal under 7/10 then is a negative(time on site, optins, sales(only if have in funnel) etc... hmm...anyway I think was unfair.. got my second bad rating in 3 years is it cause of that assumption.... --------

Posted 28 Mar 2015 at 05:41
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Abdul Mannan
124  / 1
35 posts / 7 likes

Usually buyers do not leave rating though they get good result from our service. What to do? I delivered 15 but only one buyer left rating. What to do? Any tips?

Posted 28 Mar 2015 at 07:12
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Aaron Bradley
5  / 1
35 posts / 4 likes

It seems like it's hard to get buyers to leave a review when you finish delivering clicks. But I bet if something went wrong they would be QUICK to say something negative! There should be an automatic positive rating unless the buyer has something negative to say, then the rating would change.

Posted 28 Mar 2015 at 19:21
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Rick Ling
218  / 3
220 posts / 41 likes

Hey everyone thanks for replies but question is about should a negativo be left if buyers somehow determines his optins where on his site a short period of time. and not time given to leave a rating even though that's another huge debate as well... Rick Ling

Posted 28 Mar 2015 at 19:55
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Aaron Bradley
5  / 1
35 posts / 4 likes

I don't think so Rick...like I said in the other thread a click is a click! If a person visits your site, whether is 5 seconds or five minutes, that's a click.

Posted 28 Mar 2015 at 21:41
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Yorke Lecroy
145
14 posts / 5 likes
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Rick Ling on 28 Mar 2015 at 19:55

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I feel that with all the filters on Udimi, if you deliver all the clicks, the buyer should not be able to give a bad rating.

Posted 29 Mar 2015 at 01:51
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Abdul Mannan
124  / 1
35 posts / 7 likes
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Yorke Lecroy on 29 Mar 2015 at 01:51

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All Udimi's sellers usually deliver all clicks. Some buyers want sales. But no one can guarantee for sales. Sales depends on many things. Really bad rating is harmful.

Posted 29 Mar 2015 at 02:13
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Yorke Lecroy
145
14 posts / 5 likes
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Abdul Mannan on 29 Mar 2015 at 02:13

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That's what I'm saying. If the seller sends all the clicks the buyer has purchased, then the buyer should not even be able to give a bad rating. Udimi says, only good clicks goes through their filter, so the buyer is only getting good clicks. The seller isn't selling buyers, just clicks.

Posted 29 Mar 2015 at 02:24
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Abdul Mannan
124  / 1
35 posts / 7 likes
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Yorke Lecroy on 29 Mar 2015 at 02:24

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Yes, you are right. Buyer should not.....

Posted 29 Mar 2015 at 02:26
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Rick Ling
218  / 3
220 posts / 41 likes

Exactly, yet........................ we as sellers suffer hmm....

Posted 29 Mar 2015 at 03:46
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Dean James
575
27 posts / 21 likes

I'm inclined to agree with Yorke here. Since the filters in place at Udimi filter out clicks that 'dont' make the grade' for whatever reason, then it's usually reasonable to assume that the clicks that are counted are 'good clicks'. So with that in mind, if a solo is fulfilled within the time period it cannot be the case that a buyer has received a negative experience and/or solo. If it is the case, then the filtering system is not up to par. What say you guys?

Posted 29 Mar 2015 at 14:19
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Rick Ling
218  / 3
220 posts / 41 likes

Again agree but a negative is not going to be changed no matter what we say hmm..

Posted 29 Mar 2015 at 19:20
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Paul Graham
269
9 posts / 2 likes

A negative can of course be removed simply by refunding the solo. It's not ideal, but as Abdul mentions it has the potential to be harmful, so better to simply refund it I think seeing Udimi have no system of arbitration and no plans of introducing one.

Posted 29 Mar 2015 at 20:52
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Mohd Asraful Islam
143  / 3
6 posts / 0 likes

One of my customer "Mark Haydin" left me negative rating today. He told that you didn't get many optins from 300 clicks. He got only 20 optins. So he left me negative rating. How amazing. I can see "Mark Haydin" is a new customer at udimi. He got only one positive rating as buyer that I gave him. How can I overcome this situation? Can anyone help me? Note that I am new at udimi and this negative rating is harming me.

Posted 31 Mar 2015 at 07:16
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Abdul Mannan
124  / 1
35 posts / 7 likes
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Mohd Asraful Islam on 31 Mar 2015 at 07:16

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You should contact with buyer and request him to remove his rating.

Posted 31 Mar 2015 at 07:24
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Rick Ling
218  / 3
220 posts / 41 likes

Hmm as I was told not possible to remove ratings unless refund in full the buyer and to me that's bad!! It opens up a can of worms bigtime. Basically if your a buyer you just threaten to give a bad rating and get a refund and hence a free solo as well, anyhow it just becoming more and more a buyers paradise in this place....

Posted 31 Mar 2015 at 11:28
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Mohd Asraful Islam
143  / 3
6 posts / 0 likes

Mark Haydin's negative comment was "Not many optins, 300 clicks with 20 optins".

I can't force my subscribers to optin. So how will I fulfill his requirement??

I contacted with Mark Haydin and requested to remove the negative rating. He replied: "Yes, because I know how my squeeze page should perform and 20 opt ins of 300 clicks is very very poor, I am only being honest with what you gave me, I guess if you give me some free clicks to make up for my loss, I will leave positive feedback, it depends on how good your customer service is and if you can be bothered helping me. If you gave me a good service I will leave positive feedback, how can we both benefit and fix this? no need to get angry, I am also new at this website."

Can anyone suggest me what to do?

Posted 31 Mar 2015 at 11:49
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Udimi Team
0
21 posts / 14 likes
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Dean James on 29 Mar 2015 at 14:19

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What if the seller sends traffic from a porn site, when you ordered Forex traffic? All these clicks will pass the filter, since they all are real, but this kind of traffic deserves negative rating.

Posted 31 Mar 2015 at 18:48
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Dean James
575
27 posts / 21 likes

Udimi Team,all sellers should be sending traffic from their lists, NOT from a website of any description, so that's an invalid point is it not? The clicks may be real but the method of sending the traffic is not from a list, which is the whole point of buying a solo in the first place. Anyone sending traffic from a website should not be selling solos to any buyer and I would hope Udimi Team WOULD NOT allow it either. Best, Dean.

Posted 31 Mar 2015 at 19:05
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Udimi Team
0
21 posts / 14 likes
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Dean James on 31 Mar 2015 at 19:05

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yes, but porn site's list is still a list

Posted 31 Mar 2015 at 19:07
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Liz Hall
2325  / 5
339 posts / 161 likes
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Dean James on 31 Mar 2015 at 19:05

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all seller here should be sending from there list

Posted 31 Mar 2015 at 19:08
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