Accept & deliver orders
Accept new order
When you receive a new order, it will appear in the Orders section.
You have up to 24 hours to accept/reject a new order, no matter how far in the future the actual mailing occurs.
If your order's urgency is set to Same Day, you will only have 5 hours to make a decision. If 5 hours is too fast, set 2-3 days for order urgency on the Seller Setup screen. If you do not accept an order, the system will remember this, and when there are too many orders that you could not accept, the system will automatically block you.
On the order screen, you will see all the details of your order: number of visitors, filters, start date, buyer's site, and ad text. Please check everything carefully before placing an order. It is your responsibility to ensure that the buyer's site works and matches your listing.
If everything is in order, just click the Accept button and the solo will move to the Orders section. If you can not accept the order, click Reject and tell your buyer why.
If you have achieved Promoted status, be prepared to act quickly because the number of orders can be overwhelming.
If you receive spam from a suspicious order, please let us know about the buyer using the ‘Help’ button.
Deliver the traffic
Click on your solo to see a tracking link that you should direct all visitors to.
You should only send traffic at the scheduled date and time. Early traffic will be ignored, except for solos where your buyer has allowed it. This means that you can start an order immediately after accepting it.
You have 100 hours to deliver all visitors to the buyer. Be sure to start on time and deliver before the deadline. If the delivery is not started at the scheduled time, the solo ad can be returned by the system. Correct delivery time affects your Udimi score and puts you first.
The maximum allowable overdelivery is 15%.
e.g. If a buyer ordered 200 clicks and you want to deliver additional traffic, the maximum you can deliver is 230 quality clicks. The rest of the traffic will be filtered out.
Please note that late visitors will be ignored and redirected back to you according to your 'Return Filtered' settings.
You can view your own delivery on the solo Stats page. There you can see the quality and filtered traffic.